A Well-Designed Business® | Interior Design | Designers | Business |Interior Design Success

In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful interior design business. Design school doesn't always teach you the critical business skills to be sure your interior design business be everything you imagined it would be! A Well Designed Business is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 35 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices.
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A Well-Designed Business® | Interior Design | Designers | Business |Interior Design Success


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Nov 20, 2017

A special 'hello' to all our new listeners and a warm welcome to the show!  Today we are really happy to introduce you to our guest, Chaney Widmer, the Founder of Mix And Match Design Company. Chaney is a very smart lady, who saw a need in the market and created a really innovative way to fill it. She offers One On One Decorating Services, through her  E-Design and Online Interior Design and on her Mix And Match Blog, she shares her decorating tips and inspiration. Listen in, to find out more about  E-Design and how to make it work profitably for you.

Today, Chaney explains how she created Mix And Match Design, in order to provide affordable and accessible Interior Design to everyone. After many years of writing a Design Blog and helping her friends and family to put together beautiful homes that they loved, Chaney decided that the time had come for her launch her own internet-based Design Business. Chaney is fully committed to taking the intimidation out of Interior Design, whether her client is starting from scratch with a brand new home,  adding a few pieces to pull a room together or even just looking for a way to take their space from looking good to looking really great! Listen in now, to hear Chaney's poised and intelligent approach to her carefully designed business model.

Show highlights:

  • Chaney explains why she chose to focus her business on  E-Design.
  • What motivated Chaney to deal with the specific market that she has chosen to focus on.
  • The demographics of the market that Chaney focuses on.
  • The really reasonable cost of working with Chaney.
  • The number of hours that Chaney typically spends on a $300 project.
  • The time that it takes for Chaney to complete her average project.
  • How her processes have evolved, over time.
  • Chaney's detailed, but not overwhelming survey that she gives her clients to complete.
  • How Chaney created the contract that she currently uses with her clients.
  • How Chaney makes her money through affiliate links.
  • Great resources for an affiliate networks, as a way to earn money through their affiliate programs.
  • The type metric that is sought after, for Affiliate Programs.
  • What creating an Affiliate Link would involve- it's really easy!
  • The kind of service that Chaney offers her clients.
  • How Chaney does her follow-ups.
  • The eDesign Course that Chaney is going to be launching soon.
  • The target market for Chaney's upcoming eDesign Course.

Resources for Affiliate Programs:

                 Reward Style Network – An application based Affiliate Network.

Shop Style Collective – Have a pay per click affiliate program.

  1. J. Affiliate.

Sign up for “How To Launch An E-Design Business" online course email list signup:

Connect with Chaney on social media:

Previous shows mentioned in this episode:

Christina Perry: #5

Danielle Liss #179

To get 10% off your next whole order from Curated Kravet Inc. head over to and use the code CK Podcast at the check out.

Nov 17, 2017

Welcome to another episode of Power Talk Friday! Everyone can start doing their happy dance today because we have Kae Whitaker on the show! After doing her really great series all about Facebook, LuAnn was considering doing another series, about landing pages, click funnels, email responders etc. She was out there, in Podcast Land, listening and looking out for the right person to have on the show- someone who could really relate to you, as Designers, as well as having all the necessary know-how, when out of the blue, she got a notification that Kae Whitaker was going live on Instagram. She went on over to have a look and there was Kae, talking about click funnels and email sequences... It was like hitting the jackpot for LuAnn because she knows that Kae really talks our language, so listen in to find out what Kae has to share with you today, about Email Marketing.

If you're a new listener and you haven't yet been introduced to Kae, this is the fourth time that she's been on this show and she is really well loved by all who listen in. She was on episode 26, 66 and 114. In the past, we have discussed branding, how to hire and train interns and how to conduct a proper year-end review of your business. Today Kae is here to talk about Sales Funnels. What they are, why we need to know about them and how we can apply them to our individual interior design firms. Kae answers the questions: What kind of content should be in an email sequence and how often should I send a potential client an email?

 Kay is the Owner and the CEO  of Kae Whitaker Solutions and she has more than ten years of experience in Retail Sales and Marketing Development. Now, her focus is on helping Small Businesses to stay competitive in their market and helping them to reach and surpass their revenue goals. She has worked with some of the largest national retailers and she now leverages her expertise in Retail Sales and Marketing Development to create her Premium Coaching Programs, that really help Small Business owners to tune in to what matters most in their Marketing efforts, by streamlining their processes and maximizing on their clientele. Kae's highest achievements come from helping others to reach their goals and she really loves having the opportunity to help people to take their brand to the next level. So, listen in now, to find out how to tune in to what really matters most for your business.

Show highlights:

  • Kae explains what a Sales Funnel
  • Why Sales Funnels are really important for Designers.
  • The major difference in the number of conversions, and also the ability to predict revenue, that Kae has experienced in her firm, since starting with Email Marketing.
  • Where to start, with developing your Email Marketing.
  • Thinking about what you could offer for free, in return for an email address.
  • You're really not interrupting anyone, with Email Marketing, because they only opt-in if they're interested.
  • Why video works so well, as an opt-in.
  • What to do, right after getting your first opt-in.
  • How to build a great, trusting relationship, through your emails.
  • The whole point behind Email Marketing.
  • What the content of the sequence of emails, following the opt-in, should include.
  • The right time to schedule a chat with someone.
  • Working with an Automated Email Responder. (Like Acuity Scheduling)
  • Not stopping after the first 'no' can really set you apart from other Designers.
  • If you can muster up the courage to get in front of a camera, do it! The video really converts well!
  • Some alternative ideas, if you don't want to appear on camera.
  • All about what's to be expected from Kae's soon to be launched Email Marketing Bootcamp. It will be live on Tuesdays at 8 pm (Central Standard Time) and it will be recorded, so you can still catch it if you miss the live broadcast.
  • Why Kae designed her Email Marketing Bootcamp- and who it's for.
  • The importance of spending the time to learn something new.
  • Kae's course will cost $949 retail, and you, as listeners to A Well Designed Business Podcast will get a hefty 25% discount. Go to to find the check-out form on the website. You can either pay it all at once, or you can even split it into three monthly payments.
  • Kae will be back on the show soon, to talk about the more technical side of Email Marketing.


Kae’s course, Email Marketing Bootcamp is open and teaches everything you need to know in order to develop your own pipeline filling email strategy — A Well-Designed Business podcast listeners can get 25% off the $949.00 course by going to

Her website:

Nov 15, 2017

Today we have Lisa Escobar on the show and she has a Design Firm based in Las Vegas. Lisa was initially connected to LuAnn through Christie Leu (episode #182) and Darci Hether (episode #220). Lisa, Christie, Darcy and another Designer, Jessie Cooney, met at an Interior Designer Workshop Summit. They really hit it off and decided to all meet again, for a weekend retreat. Today, on the show, Lisa discusses the value of getting together with other Designers and having some quality one on one time together and she also talks about her firm, Lisa Escobar Design. Listen in to find out more.

Lisa is from Las Vegas, and growing up in the 'Entertainment Capital of the World' has really had an impact on her career, where she has managed to complete a vast range of projects in an impressively short time. She has consulted on and managed high-rise condo transformations, high-end residential spaces, and new build designs, both locally and beyond. She has shaped concepts and designs for Commercial and Hospitality projects alike, collaborating with the best of the industry's Design Professionals. The influence of the glitz and glamour of Las Vegas has helped Lisa to add flair and high style comfort to everything she's touched. Travelling to places such as China, Spain, and France has offered her inspiration to draw from daily, to shape her vibrant and polished style. Lisa is steadily gaining recognition from the Design Community and well-respected brands such as HGTV, Houzz, International Market Centres and the High Point Market Authority view her as a sought after tastemaker and a rising star. Lisa's ten-year history of working alongside Hotel Executives, Nightclub Owners and high profile clientele at top resorts has led her to create a business that really encompasses some very important principals. Lisa was left ingrained with some vital key service values, from the Five Star Five Diamond environment of the Wynn and Encore Resorts. Listen in today, to find out more about Lisa's approach to her Design Business, which really sets her apart from the rest.

Show highlights:

  • The great benefits of spending quality one on one time with other Designers.
  • The 'secret sauce' behind the really valuable time that Lisa spent at the weekend retreat with three other Superwoman Designers, Christy Lou, Darcy Heather and Jessie Cooney.
  • Lisa discusses how her typically high level, CEO, high performer, mostly male, niche market came about.
  • The way that Lisa leverages her previous work experience in the Hospitality Industry, for her current business.
  • How Lisa evolved towards realizing her niche.
  • Looking at your strengths, to find your ideal market.
  • An unintentional marketing tactic that really worked!
  • Lisa's experience of being at Cambria's Residential Style-makers Summit, in Minnesota and how she got to go there.
  • All about Lisa's Firm.
  • The secret to how to ask for money.
  • Paying attention to your gut feelings.
Nov 13, 2017

Welcome! Today, we're really happy to introduce you to Landy Gardner Interiors, which is based in Nashville, Tennessee. Landy Gardner Interiors have a really unique philosophy with which they approach their diverse clientele, where the focus is on individual needs and on combining the comfort of familiarity with new and fresh elements, using techniques both proven and untried. The way that a client works, plays, entertains and relaxes must all be considered, according to the Landy Gardner way of designing. Today, we're really privileged to have Landy's daughter, Dionne, on the show with us.

We originally arranged to have both Landy and Dionne on the show, however, due to some technical hitches on their end, the recording of the interview had to be rescheduled twice. Sadly, in the interim, Landy Gardner passed away. He was a man bigger than life and a great, kind soul and even though LuAnn had very little exchange with him, he made a really deep impression on her.

Today, Dionne talks about how she started working her Dad, the lessons that she learned from him and also about how she will continue to lead his company and carry on with his legacy, with the help of her team. LuAnn is really so very glad that Dionne decided that she still wanted to go ahead and do the interview with her today, so listen in now, as Dionne shares her memories of her father and the inspiration that he was to her.

In 2001, Landy Gardner was named South East Designer Of The Year, by the Atlantic Decorative Arts Centre and he has been named Designer Of The Year by Nashville Magazine. He has been published in Southern Living, Southern Accents, Traditional Home, Nashville Lifestyles, Showcase Of Interior Design, Southern Edition, Better Homes And Gardens, Boulevards, Southern Rooms, Interior Design From Miami To Houston, Spectacular Homes Of Tennessee, Atlanta, the cover of Veranda and a feature in Veranda's twentieth anniversary edition- Twenty Years Of Memorable Rooms. Landy has also been on HDTV's  Interior By Design.

Landy Gardner Interior's design projects include private residences in Tennessee, New York,  California, Florida, Alabama, Indiana, Ohio, West Virginia and also The Bahamas. He has designed rooms for the Tennessee Governor's Mansion, the Junior League Of Nashville's show houses and the Judd House, in Dalton, Georgia. Landy's commercial work includes Health Spas and Executive Offices in Nashville and office buildings for Hospital Corporation Of America, across the country, and also restaurants and bars for strategic hospitality. Both Landy and His Daughter, Dionne, are rare and extraordinary individuals, as well as being really talented Designers, so listen in to this bittersweet interview, to find out more about Landy Gardner Interiors.

Show highlights:

  • How Dionne first came to work for her Dad.
  • What it was like for Dionne, when she started working for her Dad.
  • How Dionne got to know and admire her Dad much more deeply, after working with him.
  • How it was all about the client, for Landy- something that really made him remarkable.
  • The really great, collaborative dynamic that existed between Dionne and Landy.
  • How Dionne now finds herself selecting fabrics in the way that Landy would have done it.
  • Landy's amazingly integrated left brain/ right brain approach to his work.
  • Dionne explains how she learned to shop for clients, using Landy's mindful method.
  • Why Dionne and Landy were able to work together, so successfully.
  • The way that Dionne intends to go forward with her Dad's business and honor his legacy.
  • Landy's mindblowing process of installation, for a project.
  • The importance of being clear about the methods that you use, in your Design process.


Nov 10, 2017

Welcome to Power Talk Friday! We have Nancy Ganzekaufer with us today and if you're a new listener to the show and you're not familiar with her, she has already been on the show twice before, first on episode #15, where she spoke about Niche Markets and then again, on episode #159, where she had a very actionable conversation with LuAnn about getting clear and confident about who you are and what you offer. Today we are going to be talking about your business, in words. This will be the kind of show where you may want to take down some notes, so please have your pen and paper ready. Then, listen in, to find out about a fantastic, non-salesy way of having people really want to work with you.

Nancy and LuAnn are eight weeks through their fantastic ten weeks Premiere Online Coaching Program, Money, Mindset, And Sales, with an awesome group of people, who are all working really hard, to get themselves to the next level. So far it's been really interesting and also very rewarding and because this Program has been such an all-round success, they have decided to do it again, so they will be launching their new program, Six Weeks To Success, in January. Listen in to find out more.

Nancy has developed a powerful step by step exercise called Your Business in Words. She guides you in crafting the perfect description of your values, your interior design services and your process all with the goal of attracting more of your ideal client to you. If you have ever struggled with networking, promoting yourself or just need a proven way to make a memorable introduction of yourself, Nancy has the answer for you.

Show highlights:

  • Nancy takes you, step by step, through what their Six Weeks To Success Program, starting on January the 4th, will include. Go to to get the details. Registration is open!
  • Nancy's take on the six clear and actionable steps that LuAnn and her husband do for their business, every year in January, or at any time that they're ready to start something new.
  • Really understanding what it is that you do, in your business.
  • Nancy explains her business, in words.
  • The goal of having your business, in words.
  • An exercise to help you to put your business into words. (You can go to for Nancy's free, twenty-minute webinar, to walk you through this process.)
  • Being who you are, and not who you think people want to hear that you are.
  • Adjectives to help you to get past the obvious traits that most Designers are going to bring to the table.
  • Identifying your ideal client and also, the particular problem that you help them to solve.
  • Using directed sentences, to describe your particular uniqueness, in your line of business.
  • Explaining how people can work with you.
  • Saying what the flow of your process is.
  • Saying what your consultations consist of.
  • How to add the enthusiasm for your last sentence.
  • Becoming attractive by showing your passion.
  • The more information that you give to people, the more relatable points they will have, to really connect with you.
  • When it would be appropriate to use your description of your business in words.

Sign up for Six Weeks to Success - 

Grab Nancy’s Freebie - Your Business in Words at

Nancy’s website

Nancy on Twitter:


Nancy on FB:

Nancy on Instagram:


Nancy on LinkedIn:

Nov 8, 2017

Today we have Anne Rue on the show. Anne is the principal of Anne Rue Interiors and she has more than twenty years of experience in the world of Design, having worked with both high end residential and also commercial clients. Today, Anne shares tons of insights, from her vast experience as a business owner, for you to enjoy and appreciate.  Listen in, as she talks about the complete turnaround in her eighteen-year-old business after she hired a Business Coach and also about the reality of doing Reality TV.

Anne has been creating inspired living spaces for everyone, from professional athletes, multi-family housing properties, model merchandising, senior housing and even luxury motor coaches and yachts. Anne's work has been featured in Florida Design, Orlando Magazine, Orange Appeal Magazine and she's been a Design Expert on Orlando's WESH News On Sunrise and Good Day Orlando, on Fox News. You may even know Anne as the Season Eight Fan Favorite, on HGTV's Design Star, or possibly as the Designer on the hit show, Hotel Impossible, on the travel channel. Listen in now, to find out more about Anne and her fabulous Design Work.

Show highlights:

  • What drove Anne to seek help for her business, after nearly eighteen years.
  • The benefits of working for a really great Designer in your area, regardless of the kind of work you may be required to do.
  • The consequences of moonlighting on super luxury motor coaches and yachts.
  • Utilising the genius of two women and their teams.
  • Where Anne would like to be in her business, in ten years time.
  • Some of the things that Anne learned from her two genius mentors.
  • A book that Anne highly recommends: The Values Factor, by John Demartini.
  • The importance of knowing who you are and where you want to be.
  • The niche market that Anne is currently focusing on.
  • Why Anne is currently cultivating her Builder Relationships.
  • Working out if a project is really worth the time that it will take.
  • The importance of working out your values- both personal values and those relating to your business.
  • Anne's whole experience of getting onto HGTV's Design Star show. (HGTV Star)
  • A view in hindsight of the true reality behind Reality TV.
  • Why Anne is not pursuing a career in TV, even though she does really well with it.


Instagram: Anne Rue interiors
Facebook: Anne Rue interiors
Pinterest: Anne Rue interiors
Nov 6, 2017

Welcome to part two of Design Biz Live 3, with Corey Klassen.  The last episode of Design Biz Live (#246) was the interview with Judith Neary, about the Self Assessment Evaluation, (which you can still find at that Judith and Corey put together for themselves and also for you, so that you can learn to evaluate the strengths and weaknesses of yourself, as an Interior Designer and also of your staff. They created this because just like many of you, they battled to structure their fees. Because Judith and Corey really are pretty brilliant, they worked out a way to figure out what you're really good at, what you're not so good at, what you don't like doing, what you're not going to do... the whole thing! In the last episode, LuAnn talked with Judith, who runs a One Man Show, in Vashon Island, off the coast of Seattle, about how she used this evaluation to enable her to work in her particular zone of genius and to structure her projects and fees to best coincide with the things that she does really well and that she really likes to do. Please go back and listen, if you missed that episode.

Today, we have Corey Klassen with us on the show. Corey has his Interior Design firm in Vancouver, Canada and he has a staff, so when he took the evaluation, it was not only for himself, it was for his staff too. Today, Corey will share the results that he learned from his evaluation and also the way that he utilized the information from these results, about himself and also about each of the people on his staff. Then, using that information, he moves into the best way to structure the fees for his Design firm, in order to best serve his clients and also the firm, itself. Listen in to find out more.

Show highlights:

  • One of the key things that Corey recognized from his evaluation.
  • The way that Corey has utilized all the information that he got from the Assessment, without deviation.
  • All the work that Corey does, whether it's for a kitchen, bathroom, or anything else, it all follows exactly the same process.
  • Looking deeper into the data, to figure out where the biggest strengths and weaknesses of himself and his staff were and to align his fees accordingly.
  • Core shares some graphs, demonstrating the conceptual phase of his and his staff's assessment.
  • What the graph demonstrating the execution phase of Corey's Assessment says to him.
  • The importance of documents being communicated correctly, on time, with the right information and all complete, together.
  • A process to ensure that the documents are being communicated correctly, on time, with the right information all complete and together, with MyDoma Studio.
  • Flipping over to using Quickbooks to easily manage accounting systems, to save time.
  • Some key solutions to invite the vendor into the project.
  • Managing punch lists.
  • Using tracking sheets for orders, to really work well as a team.
  • A formulated process that Corey used, to help him to determine the appropriate fees to charge.
  • Addressing, and then utilizing failures to their best advantage.
  • The three phases of the evaluation are also the same three phases of a project.
  • Corey's formula for structuring flat fees.
  • Why Corey charges for each phase, before moving on to the next.
  • The difference between General Contractors and Designers.
  • The importance of really good communication.
  • When product sales come into the picture.
  • The importance of having a Termination Clause in your agreement with a client.
  • Making use of a Design Retainer, which remains retained until the final invoice is done. (Then the balance is refunded.)
  • If you have any questions, either for this section or for the section that Judith covered, please email them to LuAnn, to be answered on the next episode of Design Biz Live. ( and please put Design Biz Live Question in the subject line.)
Nov 3, 2017

Welcome to today's episode of Power Talk Friday! LuAnn is thrilled beyond belief to introduce you to today's guest, Katie Krimitsos! Katie is the founder of the Facebook Community Biz Women Rock, and she uses this platform to educate and bring women entrepreneurs together, from all around the world. When you listen to Katie on her show, she is so real, so empathetic and so willing to share what she's learned and she's really on the ball with her on-air Coaching too, so listen in today, to find out more about Katie and the way that she manages to do so many different things really, really well!

Katie, who has a Masters Degree in Communication, has a great depth of experience in helping and teaching her fellow women entrepreneurs how to get their businesses on track. Within the platform of Biz Women Rock that Katie has created, she has the Biz Women Rock Podcast, she teaches a course on how to create a rocking Facebook Community, she has the Mompreneur Series, she has a blog, she has her Money Moxy Series and she also has the Biz Women Rock Academy, where you get education, support, mindset and strategy training, community challenges, hot seats, goal setting and so much more! Listen in now, to find out what Katie has to share with you on the show today.

Show highlights:

  • A huge and really common pain point around mindset, that most women entrepreneurs tend to experience.
  • How Katie helps entrepreneurs with their mindset.
  • The way that women's roles and responsibilities are really so deeply entwined with how they show up for business.
  • How Katie helps women by reflecting their light back to them.
  • How your own personal development impacts everything about your business.
  • The journey of entrepreneurship never really ends (just like being a parent)- you will constantly be challenged to do things better.
  • Some of the things that make the entrepreneurial journey a bit easier, down the line.
  • How Katie helps people whose backs are against the wall, to get their businesses back on track.
  • What Katie did to help her husband get his business back on track.
  • The steps that Katie took to create a major transition in her business, in order to really make it work.
  • Why you really need to be super clear about what you're doing in your business.
  • Katie explains all about the Biz Women Rock Retreat that she's planning, between the 1st and the 3rd of December.


Katie's website:

Twitter: @katiekrimitsos
Linked In:
Join Our Exclusive Facebook Group for FREE! Full of over 4,800 of your fellow business women!
Nov 1, 2017

Welcome to today's show! We have Michelle Woeller as our guest and today she will be talking to us about how to build a new client base, after relocating to a new area. Michelle and her family relocated to Cape Cod about a year ago and today she discusses what she had to do in her new community, and the strategies she employed, to get her Interior Design firm off the ground there.  Listen in now, to get some awesome tips from Michelle.

Michelle graduated from Seattle Pacific University with a degree in Fashion Buying and Merchandising and she also studied Interior Design at the same university. After a career in Retail Settings and Product Design, she took some time off, to focus her attention on raising her children. Then, in 2006, she became the lead Designer for her husband's Landscaping Company, where she and her husband collaborated in the designing of outdoor spaces for both residential and commercial properties. In 2013, Michelle launched Summerland Homes And Gardens, a Design Studio dedicated to beautiful design, for both indoor and outdoor spaces. Then, in the summer of 2016, Michelle and her family decided to move to Cape Cod, so now Michelle works with Cape Cod home owners, to transform their homes and capture the wonder of seaside living.  Listen in to find out how Michelle built up her client base, in this new location.

Show highlights:

  • What it was like for Michelle, to find her feet in a new area.
  • How Michelle did her marketing, found new vendors and formed a network, in her new area.
  • The challenge of finding new clients in an area where most people only live for part of the year.
  • How much Michelle's business increased over a four year period, due to paid marketing.
  • The whole real life process that Michelle went through and how it felt for her, to identify and reach out to the Architects and Builders in her new area.
  • The importance of not taking things personally.
  • The value of reaching out to some people who are not directly involved in your industry.
  • Weathering the off-season in Cape Cod.
  • Michelle and her husband's experience of attending a three day Ten X Growth Conference Event in Miami.
  • Some of the things that Michelle learned at the Ten X Growth Conference.
  • Michelle's practice of starting each day with positivity, to put everything into the right perspective.
  • The way that Michelle and her husband collaborate with their businesses.
  • What the operational side of Michelle's business looks like.
  • Michelle's dilemma of which direction to take her business and whether or not to expand it.
  • How Brittanie Elms has really helped Michelle. (Go back and listen to episode #149 to find out more about Brittanie.)
  • Michelle shares about what it was like for her, working with her husband.


Go to and use the code CK Podcast, to get 10% off your entire first purchase!

Oct 30, 2017

Welcome to another episode of A Well Designed Business! Today we have Adam Scougall on the show. He's someone who has become quite famous to all of us through the Facebook groups that we're in, where he's become our good friend and also someone that we really value! Today, Adam and LuAnn have decided to zero in on some really interesting topics, including photography and leaving your day job to become a full-time Interior Designer. Listen in now, to find out what Adam has to share with you.

Adam, who is an artist as well as an Interior Designer, opened his Interiors Consulting Business in New South Wales, Australia, in 2010 and ever since then, he has been creating and studying Residential Interiors for his clients, across New South Wales. His work has been featured in many national and international publications, including Home Beautiful, Real Living, Grand Designs Australia and Singapore's Metropolitan Home Magazine. What really hooked LuAnn about Adam is that he also has a full-time corporate job, which he has no intention of leaving in the foreseeable future. LuAnn really found this is very interesting, especially when they discussed the pros and cons of having a full-time job while running a Design Business on the side. So, listen in- you may find this really interesting if you are possibly in a similar position to Adam, working full time, while building your Interior Design Business.

Show highlights:

  • The really amazing support and information that you can access, by joining Facebook Groups.
  • What Adam is focusing on at the moment.
  • Adam explains how he goes about saying 'no' to projects that aren't a good fit for him.
  • How Adam manages his time.
  • How Adam selects his ideal clients.
  • The criteria that make something really photo-worthy for Adam.
  • How Adam manages to get everything done for his Design projects while working full time.
  • Scope Creep- what it means and how Adam manages to deal with it.
  • How Adam structures his fees, to make an allowance for the amount that he has to pay his professional photographer.
  • Adam, who does all his own styling currently, explains why his photography is so effective.
  • Why Adam would consider hiring a stylist in the future.
  • Adam explains his philosophy of telling a story, through his photo shoots.
  • If you're looking to learn more about styling your own photo shoots, you can go back and listen to episode #108.


Adam's website:

website and social:
Oct 27, 2017

We have Jessica Brace with us as our guest on today's Power Talk Friday. LuAnn is very appreciative and happy to have her on the show, because she's  really well sought after in podcasting circles, due to her expertise in Internet and Video Marketing. LuAnn has also enjoyed several other podcast episodes, where Jessica was the featured guest, talking about Facebook Live. So listen in, as Jessica shares some of her expertise about Facebook Live with you, today.

We're doing a whole series about Facebook Live on the show and statistics have been mentioned by more than a few of the guests recently, that by around 2020, approximately eighty percent of all social media will be done by video.  We also know from others in the Design Industry, about how important Facebook Live, Instagram, and Snapchat have become.  LuAnn finds Facebook Live to be a particular conundrum though, because, on the one hand, she sees it as a great platform for our really visual  Industry, however, on the other hand, Designers do tend to struggle a bit with the mechanics of how to do it and sometimes even with the content.  So listen in, as Jessica sheds some light on how to get going with Facebook Live and how to keep going, from there.

Show highlights:

  • Jessica starts off by explaining what Facebook Live really is and also, why you should consider doing it.
  • The two types of video that Jessica uses for Facebook Live.
  • When you would use either pop-ups or pre-planned video content on your Facebook Live.
  • The difference between the videos on Youtube and those on Facebook Live.
  • Why consistency is key, with Facebook Live.
  • A strategy that works really well, with Facebook comments.
  • The best way to get people to share your Facebook content.
  • How to go about doing your Facebook Live and what you'll need, in order to do it.
  • Writing a compelling headline, which is key to getting people to watch your FB Live.
  • Introducing yourself, on your video.
  • How FB Live videos are automatically embedded on other social media platforms, to reach a really huge audience.
  • Why it's okay for your videos to be casual and relaxed.
  • What to share, on your FB Live video.
  • The fun things that you can do with your Facebook Video Library.
  • Uploading captions on your video.
  • There is an SOP (Standard Operating Procedure) for getting everything done on FB Live.
  • How the transcripts for FB Live work.
  • Why perfection is really the lowest standard!
  • The fun things you can do to educate your audience, with Facebook Live.
  • Jessica's Genius Extraction on Facebook Live.
  • Building momentum, in order to become established on FB Live.
  • The programs and freebies that Jessica has to offer, on her website.
  • Go to for Jessica's group She Broadcasts.


Give away for listeners: Free FB Live Cheat Sheet:
her email:
Oct 25, 2017

Welcome to another episode of A Well Designed Business! Today we have Kendra Bester with us on the show. She's an Interior Decorator who runs her own firm in the Toronto area and today she talks to LuAnn about some of the challenges that she's faced and the things that she's learned in her first three years in business. She also discusses the importance of setting up great systems in your business and ensuring that you really have your finances in good order.  Listen in to find out more about Kendra and the way she runs her firm.

Kendra received her degree in Environmental Science from the University of Guelph. She then switched career tracks and enrolled at Humber College, in their Interior Decorating Program.  She graduated there with first-class honors and she's now a Certified Interior Decorator. Listen in today, to find out more about Kendra's take on the business side of Design.

Show highlights:

  • Some tips for new Designers about the right kind of questions to ask during the initial consultation with a client.
  • How to find the personal style for each client.
  • Developing a set of questions, to help your client figure out what they're actually looking for.
  • Using Pinterest to help you discover patterns that your client could be gravitating towards.
  • The second consultation is really important- this is usually the make or breaks one.
  • Looking for clues to better inform you about your clients.
  • Dealing with situations where you feel you're not the right fit for the project.
  • Gearing your portfolio towards the kinds of projects you'd really like to be doing in the future.
  • Pictures are really powerful! Take loads of them!
  • What it really takes to be the Boss Lady.
  • The importance of being in the know about the financial aspect of your business.
  • How Kendra handles the interview and hiring process.


A Link to Kendra's bio here:
Her Website:
Her Instagram:
Find Kendra on Facebook:
Oct 23, 2017

Welcome to A Well Designed Business! Today we have a really special treat for LuAnn (and hopefully for you too). We have Interior Designer Marina Umali of Marina V Design Studio in New Jersey with us and on today's show she discusses the art of Feng Shui and how she uses this practice in conjunction with her Interior Design work. At the time of recording this show, both Marina and LuAnn were really looking forward to the  Lunch And Learn, where Marina presented Five Easy Steps To Invite Success Into Your Personal And Your Professional Life, With The Art Of Feng Shui, at the Window Works Showroom. Although the Lunch And Learn has already aired, you can still go over to and find it. Listen in to find out more!

Marina is a New York State Certified Interior Designer. She's lead accredited and she studied Architecture at Parson School Of Design and Interior Design at The Fashion Institute Of Technology. Marina worked as an Interior Designer for a number of different Architectural firms in New York City, before starting Marina V Design Studio. She is a Certified Feng Shui Practitioner and she is about to start her second term on the board of the International Feng Shui Guild. You may even remember Marina from the My Doma commercials that she recorded over the summer. Listen in now, to find out more about Marina and how she uses the art of Feng Shui to enhance her  Designing.

Show highlights:

  • What initially drove Marina to learning about Feng Shui.
  • Marina gives an example of how Feng Shui really changed someone's life.
  • How changing the décor of your home, using the art of Feng Shui, could really bring changes to other, unrelated areas of your life.
  • How Feng Shui really works hand in hand with Interior Design.
  • Marina's common sense approach to using Feng Shui in conjunction with Interior Design.
  • What the course that Marina did, to learn about Feng Shui, entailed.
  • There are a number of different schools of thought about Feng Shui, so this should be kept in mind, when selecting a school, if you're considering studying it.
  • Some of the differences in the various schools of thought about Feng Shui.
  • Why you should care about Feng Shui, in Marina's opinion.
  • How Fung Shui talks to other, seemingly unrelated areas of people's lives, via their intention.
  • Marina explains how Feng Shui is working with LuAnn and her partners, at Window Works.
  • Marina gives some things to bear in mind about Feng Shui, when making some changes, or designing a space.
  • Playing around with the various elements of Feng Shui, to create a more harmonious space. (Water, wood, fire, metal)
  • Why the position of your bed is more important than you'd think.
  • Marina's intuitive use of Feng Shui.
  • What to look out for, in terms of Feng Shui, when looking at a home.
  • Using Feng Shui when changing the layout of a house.
  • What the Feng Shui Guild has been set up for.
  • Marina is going to host a workshop for interior Designers, on how to incorporate Feng Shui into your designs and also about what you need to know about Feng Shui, to inform your clients.

If you, as an Interior Designer, have any questions relating to Feng Shui, you can email Marina for answers. (


Use the link to access the goodies that are there for you!

Oct 20, 2017

Welcome to today's Power Talk Friday! This is the next episode in our Facebook Coaching Series and we have the fabulous Molly Mahoney joining us on the show today. Molly is the Prepared Performer, the Camera Confidence Coach and she's also a Facebook Live Ninja! She really has an incredible amount of energy and passion for showing Entrepreneurs, Artists and Business Owners how to up their visibility and online presence by leveraging all the latest and most powerful features that Facebook has to offer. Listen in to find out more!

Today, Molly gives some really awesome tips on how to identify your ideal client, so that you can attract them to your Facebook Business Page. She also talks about how to understand Facebook Ads and about how to host Facebook Live broadcasts, to provide great value and build deeper relationships. Molly is the very first guest on this show to talk about Facebook Messenger Bots, which can really help you to attract more of your perfect clients and customers in a unique and reliable way. It is a bit complicated, so pay close attention and you're sure to get it. Molly also has a free gift for you today, so be sure to stay with us right to the end of the show. Listen in now, to learn about the really useful strategies that  Molly has to share with you, to help you to effectively engage with people and to draw them into your Facebook Live Videos.


Show highlights:

  • The real point behind everything that Molly teaches.
  • Focusing on the way that you address a mass audience.
  • Content and confidence- they're both really important.
  • Figuring out who you are. You really are the most important element of your business.
  • An exercise that Molly created, called “The Quesadilla Of Awesome”, to help you discover your own, uniquely awesome skill set.
  • Working with the way you look (and feel about the way you look) on camera.
  • A trick to open your mind, to really embrace the space that your ideal client is in.
  • Molly explains how to start your live video. It's one of the keys to her formula for creating really awesome live videos.
  • Using Messenger Bots to get much higher open rates for your Facebook messages.
  • Tips for staying platform specific and still getting people to 'click this link'.
  • How Messenger Bots can save you having to create PDF's.
  • Awesome ways to use your video to build viewership, even if nobody shows up to watch it.
  • Better ways to boost your video.
  • How Molly does her Facebook Ads as Engagement Ads.
  • Why (and how) you should have your Facebook Ads on the news feed and not on the sidebar.
  • Molly explains all about Messenger Bots, how to use them and what you need to have in place, in order to use them on your Facebook Business Page.
  • Messenger Bots can be overwhelming and confusing, so Molly has created an awesome mini-course called The Messenger Automation Academy.
  • Using Growth Tools as ways to build your subscriber base.
  • Why you should not be doing business on your Facebook Personal Page.
  • How Molly works her Facebook Personal Page to enhance her Facebook Business Page.
  • Molly has a 'done for you' Bot Service because it really can be so confusing for some people.
  • Molly has some really great, free resources for you today!


To access everything that Molly has for you today, go to:

Her website:
Her social:
Oct 18, 2017

We are back together for another installment of Design Biz Live, in spite of all the obstacles and scheduling conflicts we’ve had to overcome to make it happen! I’m back with my trusted experts, Judith Neary of Roadside Attraction Design Studio, and Corey Klassen of Corey Klassen Interiors. One of our goals is to cover all aspects of the flat fee vs. hourly rate question that designers face. What we have discovered is that there is a more basic issue at stake that we must turn our attention to first. The issue is that YOU, as a designer, need to know what you are and are not most efficient at in your business. In other words, you need to break down the work of a designer into your personal strengths and weaknesses. Corey and Judith have developed a self-assessment for principals to use in evaluating all the different things we do for our clients. As industry leaders, Judith and Corey have spent a lot of time speaking in front of their peers, and they have developed this tool with the purpose of evaluating your skills as they relate to your design firm.

In this show, I talk with Judith about how solo firms and smaller firms can use the assessment to develop their fee structures.Let’s jump into this conversation!

Show highlights:

  • Gear your services toward your skill set according to the self-assessment
  • How Judith and Corey got the idea for developing this helpful tool
  • The three phases of the assessment: concept, execution, and administration
  • Debunking the “ideal client” myth
  • Why you need to get clear on what you do really well
  • A basic fundamental that a designer must figure out via the self-assessment:
    • What am I most efficient at?
    • How can I fill in the gaps that I’m not best at?
  • Look for opportunities to improve your skill set
  • Your business evolves and grows as a living, breathing entity
  • The relationship between your strengths and weaknesses and the question of flat fee vs. hourly rates
  • For the client, services needed in each of the three phases and their associated fees
  • Segmenting your services in each distinct phase
  • How the designer controls “the process”
  • Setting the project and the team up for success
  • How designers get into trouble when they tackle things they aren’t good at
  • How Corey graphed his and his employees’ strengths of skill and how the result measured up to their perceptions
  • When you as the business owner-need to change the outcome
  • How to have the difficult conversations with employees
  • “Am I interested in rehabilitating this employee or do I want them to leave my firm?”
  • The “show-tell-do” and feedback process
  • Reach out to get an honest evaluation of your performance as a designer
  • How to ask questions to former clients for feedback about your fee structure


Corey's website: Corey Klassen

Judith's website: Road Side Attraction Studio

Download the Skills Worksheet Here:

Oct 16, 2017

Welcome to today's show and happy birthday to LuAnn!

Today's guest, Angela Harris, is the principal of Trio Environments and she is a real dynamo! Trio Environments is one of the fastest growing Interior Design and Visual Merchandising firms in the USA today and in less than ten years, it is on track to becoming an international leader in Market-Driven Design. The company currently has over twenty employees and it manages more than seventy-six projects at any given time, both locally and nationally. More than twenty-one thousand homes have been sold with the assistance of Trio Environments, who has also generated over seven billion dollars in revenue to date, from Commercial and Residential clients. Listen in to find out more about Angela and the amazing success she's had with Trio Environments.

Angela has a B.S. in Marketing and Management, from the University of Colorado. After obtaining her degree, she went to work in an Engineering Firm but wasn't really happy there, because she didn't feel that she was living up to her full potential, so she dropped everything to pursue her dream career in Interior Design. She enrolled in an Interior Design program and spent her last five hundred dollars on business cards, direct mail and a few another start-up costs and then she launched Trio Environments.  Angela also has a Masters Degree in Sustainable Design, from the Philadelphia University and she sits on the Denver Home Builders Association Board of Directors. She manages seven councils through the HBA and she sits on the Sales and Marketing Council for the National Association of Home Builders.

Angela has developed a three-part process, to give her company a competitive edge- it assesses a client's baseline value, through their Design program, it introduces Market Design principals and finally, it executes a design that's innovative, attractive and profitable. Listen in now, to find out how important it really is to be prepared and to have good systems in place and also to experience the passion that inspires Angela to fuse her market-driven approach with the creation of really beautiful spaces.

Show highlights:

  • Angela describes the types of relationships that she has built her business on, with builders and developers.
  • How Angela has been able to expand her brand, to really handle the entire creative process.
  • Angela describes her company's creative process, which really allows them to be a part of something bigger.
  • Angela explains how their process is really all about the experience of their audience, where every detail is relevant.
  • Angela discusses the enormous amount of work that they do on the upfront side of their projects, in terms of Market Research and Market Data.
  • Why Angela thinks that her company has been so much more successful than most Design Firms.
  • Angela explains her initial process of creating relationships with builders and developers- what it takes and how you, as a Designer, could learn to do the same.
  • Angela explains the best way to start out with doing the types of projects that she does.
  • Angela discusses how she went about creating a really awesome team, with great synergy.
  • Capitalising on people's strengths and passions, rather than their weaknesses, to make the whole machine work.
  • Angela explains the way that her whole team works and what everyone focuses on. They really want to help and support one another.
  • The tight systems and solid processes that they have in place.
  • How they actually developed these processes.
  • Angela's Colorado Companies To Watch video, where they were awarded recognition, as one of the Companies to watch.
  • The criteria that actually earned Angela the Award.
  • What is involved in the bidding process, for projects?

Please give LuAnn a bit of birthday love today and go on over to iTunes and rate and review this show. She will really appreciate it!


Her website:
Oct 13, 2017

We have Lyndsay Phillips with us on today's Power Talk Friday. LuAnn is really looking forward to sharing her with you today because Lyndsay is a self-confessed organizational freak, appointed task manager, and project ninja. She's also a warrior VA (read Virtual Assistant) for Business Coaches, Accountants, Small Business Owners and Online Entrepreneurs. Her business is called Smooth Sailing Online Support and she also has a podcast called Sailing To Success Podcast.  Listen in to find out more about Lyndsay, who really understands the challenges around hiring someone to help you, when growing your business and reaching the next level.

Lyndsay and her super team of VA's support entrepreneurs, just like you, who have fast-paced businesses with fast-paced growth. They really help people, by managing their back office, implementing their Marketing and strategizing and implementing their Social Media Campaigns. Listen in now, to find out how Lyndsay takes care of the detail and the moving pieces, which can all be quite overwhelming for really busy people.

Show highlights:

  • Lyndsay explains why asking for help is not a weakness- in fact, it actually shows strength.
  • Lyndsay explains how she and her team really are expert at everything that they do, in terms of supporting a business.
  • Lyndsay's team really do understand the importance of proper postings on Social Media.
  • The services and the packages that Lyndsay offers, to fit the unique needs of every client.
  • Lyndsay has an enormous amount of resources and some really useful blog posts on her website. (
  • Lyndsay's suggestions for how to be really productive in the 'working at home' environment.
  • Lyndsay even turns Skype off, if she really needs to focus on something, because derailing her focus makes her less productive.
  • Why you should schedule breaks into your day.
  • Ways to implement internal deadlines.
  • Not allowing social media to be a major distraction in your day.
  • Ways that you can use little systems, to minimise the need to reply to emails.
  • Using the Boomerang App for emails, to avoid unnecessary distractions.
  • The impact of your environment on the way that you feel and on your productivity.
  • Go to for your free copy of Lyndsay's Client Attraction System and you can also go to for more information about what Lyndsay does.
  • Lyndsay also works with brick and mortar businesses.


Her email:
Her social and website info:
Twitter  and  Facebook:
Oct 11, 2017

Today we have Jason Harris on the show and he's someone that LuAnn's been hearing a lot about recently. There seems to be quite a buzz going on around his relatively new platform, The Design Network, yet while doing some research about Jason and his background, LuAnn found herself very intrigued about his primary business, Furniture Land South. So on the show today, they talk about this primary business, as well as about the innovation and development of the Design Network. Listen in to find out more about Jason, his family business, and his really successful Design Network.

Jason's father started his business, way back in 1968, and in just one generation, he created Furniture Land South, the largest retail furniture store in the world! It covers one point three million square feet of space, they have a hundred and sixty Design Consultants working there, they represent more than a thousand brands of home furnishing companies and they turn over a hundred and fifty million dollars per year.  Listen in now, to find out more about Furniture Land South and about how Jason developed the Design Network.

Show highlights:

  • Jason talks about what it was like, growing up in his dad's business.
  • The really explosive growth of the business, which took place between 1990 and 2000, after they moved to a new campus.
  • How Jason contributed to the successful business, between 1990 and 2000.
  • What Jason learned from working in the business.
  • How Jason's passion for sales and marketing developed, through his years of working in the business.
  • The innovations that Jason brought to the business, as a young person, fresh out of college.
  • Jason's initiative in transforming the business from paper-based to an automated system.
  • How Jason's Dad involved both his sons in the business, from very early on.
  • Jason explains how he's never even thought of doing anything other than working in their family business- it's something he has always been really passionate about.
  • What inspired Jason to create his Design Network, which was started as a completely independent platform from Furniture land South.
  • The difficulties that Jason had, in keeping the Design Network separate from Furniture Land South.
  • Jason discusses how consumers can connect with Designers, on his Trade Direct Program.
  • The great benefits for Designers who sign up for Jason's Trade Direct Program.
  • What makes the Design Network a really great solution for Designers- they are really leveraging this resource now, more than ever.
  • How Designers can interact with the Design Network platform.
  • The Designer Boards, a unique feature of the Design Network and a great way for Designers to make a passive income.
  • How consumers are being driven to the Design Network platform.
  • The explorer section on the Design Network website.
  • How the Designer Network is really making it easier for consumers to design their homes.
  • How people are being reached at an entertainment level, on the Design Network.
  • Finding a Design Consultant that's the right fit for you, on the Design Network platform.


Oct 9, 2017

LuAnn is really happy to have Carla Aston as her guest on today's show! Many of you may know Carla from her Design Blog, Designed With Carla Aston, where twice a week, she shares quality content and also her passion for Interior Design, with her two hundred thousand loyal followers. When Carla's inbox started getting really full of questions and messages from her readers, she branched out and started doing E-Consultations, where she personally and intentionally addresses home owner's questions about Design, via email. Then Carla realized that if she made E-Books on the same topics and dilemmas, with the same solutions as her E-Consultations, she would be able to sell these on her website too. Listen in now, to find out more about Carla, her Consultations, and her E-Books.

Carla, a very smart lady,  obtained a B.F.A. In Interior Design and then spent nine years working in Architectural Design Firms, both large and small. Since then, Carla and her family have lived in Norway and Australia, which has really given her a great perspective on culture, lifestyle, architecture, and design, all of which she brings to both her business and her blog. Carla has invested time and money and she has built her career very intentionally, so listen in, because you are really going to love the way she explains all of this, on the show today.

Show highlights:

  • Carla, who has a really clear and perfectly laid out website, explains why she likes to educate her clients, prior to working with them.
  • Carla explains how she tailored her business over the years, to become a perfect fit for her.
  • Carla explains where her Designed In A Click E-Consultation service came from and how works.
  • Carla explains her alternative service, Designed By Styling.
  • Carla explains all about her ninety minutes Designed With A Consultation service, which is done in the way that she really prefers to do things.
  • Carla discusses the purpose behind the Outlet Area on her website, which mostly consists of PDF's on various topics that she's dealt with in her blog posts, available for between $10 and $12.
  • Carla talks about which of her services provide the best revenue streams.
  • The value in re-purposing certain content, that has already been used on your website.
  • Carla discusses the biggest piece that she's selling currently, a nineteen-page PDF based on her own experiences, which deals with the issues and concerns that Designers tend to have when doing consultations.
  • Carla discusses the components of her successful blog, Designed With Carla Aston, which is really a huge catalog and also the gateway to everything that Carla is selling.
  • The branding mistake that Carla made, prior to getting started on her new, improved platform.
  • What really drives Carla.
  • The Consultant/Coach that Carla hired for the first few years before she found her own, unique voice.
  • The most common questions that Carla gets from Designers.
  • Carla's advice for a Designer who lives far out, in a rural area.
  • Carla's plans for the future.


Her social:
Her website:
Oct 6, 2017

Welcome to another Power Talk Friday! Today we are very happy to have Gavin Zuchlinski on the show.  He is the founder of Acuity Scheduling, which is the slickest way for businesses to automate and manage their appointments online because it actually allows your clients to schedule themselves.  LuAnn has an inkling that the features of Acuity Scheduling may be even better than the one she's using, so she may be switching over... Listen in to find out more.

Gavin is a self-professed Tech Geek and an Espresso maniac, and he's also a really fun guy who truly and wholeheartedly believes that business should be fun. Acuity Scheduling currently supports over fifty thousand businesses, all of the different sizes, from solo-preneures to major corporations with thousands of employees. They have a really efficient Customer Service Department and their focus is on making life way easier for entrepreneurs and business owners. Listen in now to find out how Acuity Services could make your life much easier and help you run your business.

Show highlights:

  • Gavin explains what his company does, to help you to run your business.
  • How you can customise this service to suit your specific requirements.
  • How this service can really help you to be prepared and allow you to be more efficient.
  • Gavin discusses the different ways that you could use this service.
  • You could even embed Acuity on your website.
  • How a potential client could actually schedule an appointment with you, online.
  • How the service can make it easier for you to connect with potential clients and coordinate appointment times.
  • About forty percent of all appointments are booked after hours when businesses are already closed for the day.
  • How this service can help you to follow through with a potential client and convert.
  • Even if you don't yet have a website, you can still use this service.
  • You can even filter different kinds of requests for appointments to different parts of your calendar.
  • How to set up and manage different appointment types.
  • Getting reminder emails for your appointments.
  • The monthly charges for the various services.
  • What you can get from Acuity Scheduling, absolutely free.
  • How you could give gift certificates via this service.
  • You can customise this service with your own logos.
  • Gavin explains how he initially came up with this service, to help his Mom.
  • The six-hour work days for Gavin's Customer Support teams.

If you'd like to try Acuity out, go to for an extended 45-day trial. (It's normally only for 14 days.)

Oct 4, 2017

Today's show is another in our Facebook Coaching Sessions Series, where we're tackling the various aspects of Facebook and how to best leverage them, for your Interior Design Firm.

Today's guest is Marc Mawhinney and he is particularly skilled at working with Facebook Communities, so today, he will be discussing the best ways to go about setting these up and he also discusses the different nuances of Facebook Communities. At the end of the show, you will hear about the course that Marc is offering, called Facebook Gold. Listen in to find out more.

Marc, a lifelong entrepreneur, is a Coach for Coaches. He does this through his programs, via his Podcast, Natural Born Coaches and also through his particularly successful Facebook Group, The Coaching Jungle. When LuAnn asked the peeps in her Podcast tribe about who is really good at creating Facebook Community Groups and Facebook Pages,  Marc was the man that everyone told her to invite. So, today, we are going to be finding out from him all about Consumer Facing Facebook Groups, where you would be helping and teaching consumers about Interior Design, hopefully with the end result that they would hire you, to be their Interior Designer. Listen in now, as Marc explains some great strategies for setting up a really vibrant Facebook Group.

Show highlights:

  • Marc uses a great analogy to clear up some of the confusion around the differences between Facebook Business Pages, Facebook Group Pages, Facebook Fan Pages and Facebook Public Pages.
  • How Marc's personal Facebook profile has changed since Facebook has become his business.
  • A Facebook Group as really a great way to build your business.
  • Why size isn't everything, with a Facebook Group.
  • What Marc would do to build a community for a brick and mortar Interior Design business.
  • Setting up your Facebook Group and making sure that you have the right keywords in the title.
  • How often you need to show up, in your Facebook Group.
  • The most powerful kinds of Facebook Groups.
  • Why monetizing your Facebook Group, or your Podcast, is really the way to go.
  • Some great tips for starting a Facebook Group.
  • The three choices that you will have when starting your Facebook Group.
  • When a Secret Facebook Group would be an appropriate choice.
  • When a Closed Group would be a good idea.
  • Setting up the rules for your Group.
  • Giving great value on your Facebook Group.
  • Why Marc has Promotion Fridays in his Group.
  • Why Marc suggests having Theme Days, on your Facebook Group.
  • How to let people know about your Facebook Group, if you're starting from scratch and how to get people to engage with you, once your Group has been set up.
  • Why you shouldn't just add people to your Group, without asking them.
  • You can access Marc's Facebook Gold Course, to help you set up your own Facebook Group, through (It has a 60-day money back guarantee.)


Marc's Facebook Group:

His Email:

His website:
Oct 2, 2017

Today we have Katharine Earnhardt on the show! She is the Principal of Mason Lane Art Advisory in Brooklyn. Keeping up with the art world is actually a full-time job, so today, Katherine explains why it would be to your advantage, as a Designer, to work with someone like her, who really knows and understands what to know and where to go when selecting art. Listen in now to find out more about Katharine and how she assists Interior Designers with getting art for their clients. Katharine has a B.A. in Art History and Economics from William College, and she also has an M.A. in Art Business from Sotheby’s Institute. Katharine learned about what drives a world-class museum through working in MoMA’s Management office (Museum of Modern Art). She later worked at an entrepreneurial hub of Christie's, where she was leading the business development in New York, London, and Singapore. She then moved on to lead business development at Gurr Johns, a global art

Katharine has a B.A. in Art History and Economics from William College, and she also has an M.A. in Art Business from Sotheby’s Institute. Katharine learned about what drives a world-class museum through working in MoMA’s Management office (Museum of Modern Art). She later worked at an entrepreneurial hub of Christie's, where she was leading the business development in New York, London, and Singapore. She then moved on to lead business development at Gurr Johns, a global art appraisal, and advisory that handles art, jewelry, and wine among other valuables. Katharine is very well versed in Art History and the art market. Through her new program, Mason Lane Partners, she shares her expertise with other Interior Designers, (just like you) so you are well equipped to increase scope, source art and finish a space. Listen in to find out more about the kind of assistance that Katharine offers to Interior Designers, through Mason Lane.

Show highlights:

  • Katharine talks about the Interior Design Forum, called In The Mason, that she hosts in her living room. It's a really great networking opportunity!
  • The pain points around buying art that Katharine helps and educates Interior Designers and her clients with.
  • How Katharine helps people to spend smart when buying art.
  • The aspects of art that go beyond the aesthetics, which can really add to the quality of the piece and also to how one feels about the work.
  • The value in educating your client about the meaning behind an artwork and why it's actually worth the price.
  • Sometimes a client doesn't need new art, they could just rearrange, or re-frame what they already have.
  • The ideal height to hang your artworks- a great place to start!
  • Katharine's upcoming Webisode, where she goes through the kinds of problems that Designers tend to face when advising their clients about art. Go to to sign up.
  • Why Katharine created her Webisode.
  • Some great tips for you, from Katharine's Webisode.
  • The best places for you, as Designers, to source art.
  • Some great online resources for art.
  • The actual point behind, and what you will get from working with Mason Lane Partners.
  • How Katharine really saves a lot of money for Interior Designers.
  • A really fun rule around the use of color, form, and design.
  • Coordinating the light fixtures with the art.
  • A frame can really make or break a piece of art!
  • Some tips for creating professional-looking gallery walls- they really take a lot of planning.


Katharine's website:

Katharine on Instagram: masonlane_art. Katharine will make it known on Instagram when her Webisode series will be available.

Sep 29, 2017

Welcome to today's episode of Power Talk Friday! LuAnn is very excited to introduce Stephan Spencer, who she spent a short time with,  just a couple of weeks ago at the chaotic, yet exhilarating Podcast Movement in Anaheim. LuAnn and Stephan first met in a Mastermind about the future of podcasting, which was given by LuAnn's friend, Edie Burke. When Stephan placed a copy of his (really thick) book on the table, LuAnn didn't think she would ever be able to understand any of it and that really made her want to get to know what goes on in his brain. She's been looking forward to having him on the show ever since then, so listen in now!

Stephan is an SEO expert and a best-selling author who has written has three books, all published by O'Reilly. They are The Art Of SEO, Social E-Commerce, and Google Power Search. In 1995, Stephan founded a multi-national SEO Agency, called Net Concepts, which he sold in 2010. His client list includes Zappos, Sony, Quicksilver, and Chanel.  He also has two Podcasts, the one is called The Optimised Geek and the other is Marketing Speak. Today Stephan answers some of LuAnn's questions, which are related to SEO and to Stephan, as both a Podcast Host and a seasoned Podcast Guest. He also talks about his Podcast, The Optimised Geek, where he spends time speaking to people about how to improve their health and their wealth and also about how to reboot their lives. Listen in now, to find out more about Stephan, his Podcasts, and SEO and also to get some really actionable tips.

Show highlights:

  • Stephan shares his really inspiring story about Tony Robbins, who became a catalyst for Stephan's own 'life reboot'.
  • What Stephan gained from having been part of Tony Robbins's amazing Platinum Partnership, for three years.
  • Stephan explains what SEO does and why it really matters.
  • Some of the ways that you can enhance your SEO, to really stand out from the rest.
  • Google will reward you for having really remarkable content in your website.
  • What Stephan needed to do, in terms of SEO, in order to appear on TV.
  • Using a dog to create a hook, to increase the emotional content of a TV segment.
  • Stephan explains the kind of 'R and D' that he does, in order to find inspiration for the very best content.
  • Using BuzzFeed to inspire you.
  • How to create the kinds of connections that will become 'the rising tide that lifts all boats'.
  • The two processes that Stephan does in tandem, to help him with the discovery of the amazing content that he's created.
  • Who Google sees as the really big influencers. (Stephan calls them the Linkeratti!)
  • Pitchbox- a tool that Stephan uses regularly.
  • Identifying the content that's linked to the influencers- these will all be powerful links for you to use.
  • Writing authentic blog posts that are actually geared towards the big influencers.
  • Creating a really solid pitch, with a great hook.
  • Pinterest- it has way more staying power than Instagram does.
  • Why Google hates guest posts and guest bloggers.
  • A great tool to see if what you're thinking of targeting, is actually going to be a popular keyword, or not. (
  • The services that Stephan has to offer. You can contact him at


His email:
Sep 27, 2017

Today we have Claire Jefford on the show! LuAnn knows that hundreds of the Interior Designers that are in the three different Facebook Groups she's in are really cheering like crazy now because they all know Claire from her Design and also from her inspiring leadership, so listen in to find out more!

Claire came into Interior Design in 2011, after a career in Human Resources and People Management. She found her way to Interior Design and then started her own firm. Her really exceptional organizational skills, combined with her drive, have contributed to the great success of her business, which is still fairly young. Now, in addition to Interior Design, Claire offers Coaching where she teaches other Designers to replicate her success. Although Claire has done some really great things in her career, today we will try to focus on a particular super power of hers- creating quality video content for her Design firm.  Her videos have a big part to play the success of both her firm and her Coaching business, so listen in now, as Claire shares some of her best tips for creating really professional video content, on today's show.

Show highlights:

  • Claire's incredible level of interaction, leadership, and expertise, on her Facebook Group, Interior Design Business Strategies.
  • What Claire's career in Human Resources involved and how it's informed her career in Interior Design.
  • Claire explains how she manages to produce her really professional looking videos- all by herself!
  • The difference between doing a Facebook Live and doing a Youtube video.
  • The importance of having a plan, ahead of time, for your video.
  • How and where Claire uses her videos on the services she offers. People really relate to them.
  • Claire explains some of the technical aspects of how she makes her videos.
  • You really don't need a fancy setup to make professional looking videos if you're using a smartphone.
  • If the content is good, people are going to watch, even if you don't look your best.
  • How Claire edits her videos and the software she uses to do that.
  • The numerous things that you can do with the Camtasia App.
  • Creating a moving video out of still pictures with Camtasia.
  • How long it took for Claire to become adept at using Camtasia. It really isn't that complicated.
  • How Claire cues herself when making her videos.
  • How Claire manages to re-use her video content from Youtube to Facebook Live, Instagram, or even to send to a client.
  • How to let people know where to find your videos.
  • The benefits of not being perfect.
  • The marketing value in producing a body of work on Youtube.
  • Why you need to keep asking your clients for reviews for your videos.
  • How Claire goes about asking her clients for reviews.
  • Claire's great, actionable tips for new Designers who don't yet have a portfolio.
  • All about Claire's soon to be launched a course on making videos. There will be a special launch price.
  • The great resources available for those of you who are looking for more in-depth information from Claire, on how to market your business through video. 


Claire's website:

Sep 25, 2017

LuAnn is extremely happy to let you know that she has Shea McGee, of Studio McGee, in the house today! It's been a long time coming, as she's a very busy lady, but she's here today, and you are not going to be disappointed, so listen in to find out about the journey that Shea's been on and the challenges she's faced.

If you're one of the few people who are not familiar with Shea, LuAnn assures you that she and her husband, Sid, truly are the real deal! They are the creators of Studio McGee and today you will hear how Shea realized, only after obtaining her degree in Public Relations, that what she really wanted, was to be doing Design, so she went back to school, to learn how to do that. Soon after, Shea found that she was attracting more projects than she'd ever before thought possible. She and Sid realized that with his business experience and her creative vision, they would really make an amazing team. So they decided to sell their home in California and move to Utah, where they put all their life savings on the line and started a business. Shea used the power of Instagram to grow the business and now, just less than three years later, they have over five hundred and forty thousand Instagram followers, a team of thirty, two multi-million dollar businesses (Studio McGee and McGee and Company) and they have projects all over the country. Listen in today and find out how Shea and Sid manage to run their operation and their family and also, the pro's and con's of working with a spouse.

Show highlights:

  • Shea explains how they have managed to get such great results, in such a short time.
  • How Shea and her husband manage their hectic work schedules and still find time to spend together, as a couple and to be parents to their two little girls.
  • The growing pains that Shea and Sid experienced, early on in their business, before they found their ideal way of working together.
  • The real importance of separating the roles of each spouse, in a business partnership.
  • Why you really need to sort out your personal dynamics, as a couple, before entering into a business relationship.
  • Some ways to create the necessary balance within your business. You don't have to do everything yourself!
  • Ways to divide up the different responsibilities, within a business.
  • Shea gives the backstory behind their really successful businesses.
  • How Shea stretched her content, to tell her story on Instagram when she first started out.
  • Why they made the move from California to Utah.
  • Shea talks about the initial dream that she and her husband shared, for their business.
  • Shea's advice for Designers wanting to step up above the noise, with Instagram.
  • Some tips to take a good and well-styled photo- one that stands out from the rest, in order to create a really great vignette.
  • How Shea creates her content for Instagram now, as compared with when she first started out.
  • Shea explains her strategic way of growing her Instagram following.
  • How Shea manages to keep up with the engagement on Instagram, with their really huge number of followers.
  • Where Shea draws her design inspiration from.


Shea's website:

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