Today With LuAnn Nigara:
Join me on the last show of 2023 to do a quick recap of the best episodes we had this year! From inspiring events like LuAnn Live 2023 to the launch of our docuseries, "The Making of A Well-Designed Business," it has been a journey of growth and connection. 2023 brought valuable lessons, including the importance of self-care. Stay tuned as we recap the top 10 most listened episodes of the year!
What’s new with LuAnn Nigara
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB
840: Jean Stoffer: Work in Harmony Through Every Season of Life
842: Joshua Smith: Sell the Experiences, Not the Commodity
847: Flashback Friday: Chris Loves Julia: Quality Content Creation is Key to Their Success
844: John McClain: Turn Failure into Success
843: Power Talk Friday: Carla Titus: Think Like a CEO By Outsourcing Your Numbers
849: Power Talk Friday: Staci Davidson: Why You Need Someone to Handle Everything But Design
846: Kellie Burke: If You’re Not Failing, You’re Not Risking
845: Power Talk Friday: Sandra Funk: Stop Apologizing and Start Communicating
TIE
179. Nancy Ganzekaufer: The Stories We Tell Ourselves: Navigating Conflicting Messages About Money
181: Sandra Funk: A Million Dollar Mindset for Setting Boundaries and Standing in Your Space
177: Katie McDonald: Gaining a Competitive Edge Through Self-Care
180: Jude Charles: Breaking the Silence: Overcoming Burnout and Embracing Wellness
182: Amber de la Garza: The Power of Prioritization: Reimagining Productivity and Embracing Balance
183: Claire Jefford: Content is Queen: Leverage Video Content That is True To You
178: Eileen Hahn: Unlocking Your Joy: Strategies for Personal and Professional Fulfillment
WTFP
161: Lynn Eastergard: Qualify Your Clients By Charging Consultation and Retainer Fees
167: Nicole Heymer: How to Find and Highlight Why Someone Should Buy From You
134: Deb Barrett: Why Textiles Matter
122: Jill Ballew: Her System for Chasing Post Installation Issues
137: Richard Bernath: Networking for a More Profitable Window Treatment Business
169: Lori Ann Jones: Broke to Stoked! Building a Profitable Window Treatment Business, the Lean Way
164: Julie Wood: Let Passion and Enthusiasm Be Your Guide
The “3 Fives” Routine: 15- Minutes A Day To Uplevel Your Whole Life by Joshua Smith
Profit Insiders Academy with Nancy Ganzekaufer
Today, I am joined by Delyse Berry, owner of Upstate Down, an interior design studio and real estate brokerage, with also a home decor store. Delyse uses a process built around a holistic approach which entails a clear formula for clients to understand what they do, their vision , and the best execution process. This framework delivers an incredible experience for clients, a streamline process for them, and has grown their business faster and more effortlessly. Listen in to get the details!
Pick It Apart
[3:07] How Delyse shares the process with clients without overwhelming them.
[10:30] Trusting yourself so others can trust you.
[12:36] Delyse breaks down what is on the spreadsheet that clients see, and the spreadsheet that only she and her team see.
[17:00] Backing up all of your documents.
[24:03] How Delyse built momentum in her business in such a short period of time.
[:55] Since they charge hourly, Delyse shares how they track the hours and how they invoice.
LuAnn Nigara and Delyse Berry's Ah-Ha Moments
“The execution process is as important as the end result.” - Delyse Berry
“I think the industry needs to look at the way in which it is executed. If a client isn’t happy about something, we need to look at how we contribute and deliver the news to them.” - Delyse Berry
“Laying out as much up front as you can during your initial conversation with a client is very important.” - Delyse Berry
“A beautiful outcome can’t come from a crappy process.” - LuAnn Nigara
More About Delyse Berry
CEO & Principal Broker. Rhinebeck resident by way of New Jersey and Brooklyn. Interior Designer and Principal Broker with 10+ years experience in high end Real Estate in the Hudson Valley. Holiday enthusiast, treasure collector, and proud mama. Is secretly re-designing every room she enters.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB #466: Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What?
AWDB #930: April Gandy: The Key to Managing a Successful Renovation Project
Today on A Well-Designed Business I am joined by Erin Moore. After more than a decade of experience as a sales leader in the often male-dominated tech, Erin developed a female-focused approach that she wasn't finding in
traditional sales books. Now, she passionately teaches women how to sell in an authentic and personal way through her business, A Sales Conversation.
Erin is here with actionable steps on how we can open our minds, expand our skill sets, and practice the art of effective selling by navigating through the three modes of selling: transactional, neutral, and emotive.
Pick It Apart
[1:38] LuAnn asks Erin about her philosophy on sales.
[10:42] Erin talks about the importance of being able to pivot between sales modes based on the conversation.
[15:18] Erin defines relational, transactional, and neutral as sales mode terms.
[20:51] LuAnn and Erin discuss how to move forward with this mindset and the importance of being in community with others and taking care of ourselves.
[28:48] Erin speaks to the importance of building skills, getting coached, and practicing.
[37:23] Erin shares how knowing and owning your strengths is directly related to your pricing and value.
[42:17] LuAnn and Erin discuss the practice of deregulating the nervous system.
LuAnn Nigara and Erin Moore's Ah-Ha Moments
“Don't lose that person that's compassionate and passionate and wants to help and so please, but just expand and then open your mind that there are skill sets that you can learn and one of them is sales. So you can still be you, but you actually have skills.” – LuAnn Nigara
“I want to let every woman know your whole self is also clear, direct, firm sets boundaries, says no.” – Erin Moore
“The difference between somebody who's skilled and somebody who isn't skilled in relationship to sales is you know how to pivot in and out of those three things of transaction of neutral, and emotive.” – Erin Moore
“When we're inside the bottle, we can't see the label.” – Erin Moore
“It's not one size fits all, it's helping and trying to identify where our strengths are. And then, to [Erin’s] point, expanding to include the other skill sets.” – LuAnn Nigara
“Perfect practice makes great play.” – LuAnn Nigara
Erin Moore has been a sales leader in the tech industry for over a decade. She has acted as a powerful force for the companies she has worked for such as Marquam and Centerspan, bringing a strategic mindset and technical skillset to directing their sales teams.
While working in this male-dominated field, she began to develop a female-focused sales mindset approach that she wasn't finding in
traditional sales books. Now, Erin is passionate about teaching women how to sell in an authentic and personal way.
Company: A Sales Conversation.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Today on A Well-Designed Business I am joined by Christine Vroom of Christine Vroom Interiors in Los Angeles, California. Christine spaces focus on enhancing mental health, along with physical and spiritual well-being, and that’s by design. Through her own mental health journey, Christine has learned how to better take care of herself, surrounded herself with a supportive team, and translated her own difficult times into compassion and understanding toward her clients.
Just as our systems and processes play a role in our business, so does our mental and physical health. Christine has put a lot of time, thought, and effort into finding the best ways to care for herself in order to show up better as a business owner. But it’s a journey. Today, she is sharing her story and some of the wisdom she has learned along the way.
Pick It Apart
[2:34] Christine and LuAnn discuss the importance of open, honest conversations about mental health, especially as it pertains to the interior design industry.
[5:18] Christine expands on the pressure of perfectionism in this industry and shares her strategies on how to take care of ourselves and our mental health within those expectations.
[10:10] Christine tells the story of her struggle to recover from an eating disorder—which is actually an anxiety disorder.
[19:06] LuAnn asks Christine what triggers her now and how she puts safeguards up to protect her mental health.
[26:12] Christine speaks about evolving with her mental health and why she considers it a blessing in disguise.
[39:21] Christine and LuAnn chat about how taking care of our own mental health can give us more compassion toward others and how that can especially serve us in our businesses.
LuAnn Nigara and Christine Vroom's Ah-Ha Moments
“We do have to have that level of perfectionism [in the interior design industry]. But the question is, how do we take care of ourselves?” – Christine Vroom
“We're beyond that. We're beyond the ruminating. We're beyond the mental obsessions. We're beyond really caring if somebody thinks that you didn't do what you know you did. We gotta let it go.” – Christine Vroom
“I don't need to ride on your roller coaster.” – Christine Vroom
“When you're evolved, and you do know yourself well enough to know that you have anxiety or ‘fill in the blank’ then the tactic now is to actively protect your own psyche through that roller coaster ride.” – LuAnn Nigara
“If we picked out our best, best, best trait, it is also our Achilles heel.” – LuAnn Nigara
More About Christine Vroom
Christine Vroom Interiors is a full service interior and exterior design firm in Los Angeles, California, founded by senior designer Christine Vroom. Bringing together her love of timeless design with a fashion-forward attention to detail, Christine has made an impression on homeowners, developers, architects, and business owners alike. Guided by the philosophy of 'beauty meets function,'
Christine creates liveable luxury through inviting, well designed spaces that directly enhance mental health, physical and spiritual well-being.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB #881: Power Talk Friday: Katie McDonald: Self-Care is Key to a Thriving, Well-Designed Business
TIE #180: Jude Charles: Breaking the Silence: Overcoming Burnout and Embracing Wellness
Join us on this episode as we welcome Amy Flurry back to the show. Amy operates a boutique communications and brand development firm in Athens, Georgia. Along with her team and advisor, they partner with companies in the home furnishings industry to develop and implement focused communication plans, expand marketing strategies to connect to the interior design trade and apply trend direction to product development.
In today’s episode she’ll be telling us all about Aloka Homes, a company that re energizes vintage quilts, made of layers of saris that were hand-stitched in India 60-80 years ago. Prepare to be inspired by the artistry and story behind these remarkable pieces!
Amy Flurry operates a boutique communications and brand development firm in Athens, Georgia. Along with her team and advisor, they partner with companies in the home furnishings industry to develop and implement focused communication plans, expand marketing strategies to connect to the interior design trade and apply trend direction to product development.
Amy has two decades of editorial experience, producing features and writing for top print and online publications. In 2011 Amy authored Recipe for Press (Pitch Your Story and Create a Buzz,) and is a nationally recognized speaker on the subject of DIY PR. Recipe for Press (Designer Edition) is her newest book with the tools interior designers need to take advantage of the press opportunities available to creative professionals. The book took shape after two years as creative director of the first-of-its kind project management app for interior design professionals.
Amy is co-founder of Paper-Cut-Project, a company that conceives highly crafted installations for fashion houses including Hermes, Kate Spade, Valentino, Christies and the Victoria & Albert Museum. She is also principal in aloka, a home accessories company with an emphasis on limited-supply vintage pillows and throws thoughtfully styled for today’s living.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB 323 Amy Flurry: How to Pitch Press and Build Relationships
AWDB 108 Power Talk Friday- Amy Flurry-How To Pitch and Get Press For Your Interior Design Firm
AWDB 21 Stacy Garcia- A Thoughtful Conversation with a Design Visionary
AWDB 47 Gail Davis: Make Your Life Count
AWDB 100 Scott Kravet – Celebrating our 100th Episode!
AWDB 757 Power Talk Friday: Nitesh Chaudhary: Jaipur Living: The Manchaha Initiative
Welcome to a Well-Designed Business. Many designers start their businesses on the side, from home, or wherever we can squeeze in our work. And as they grow, most of them pivot to a studio as soon as possible.
After all, that’s how you connect with clients and get taken seriously…right? But what if I told you that where you work from doesn’t matter nearly as much as you think it does. What if I told you that you could run a thriving business right from your kitchen table?
I’ve seen several business owners do just that over the years, and my guest today, Bessie Seeley, founder of Kardinia Interior Design, is the same way.
Bessie began her career at home, but even as she grew, even as she thrived, even as she hired, she remained working from her kitchen table for the first four years in her business.
And as she grew her business, she did so very deliberately. She knew that she wanted to open a studio eventually. But she was strategic about the decisions she made on that path and what she prioritized first. Today, she’s sharing her insights into how she built her business with clarity and strategy.
Pick It Apart
[2:01] Bessie shares her story of how she started, and grew, her business from her kitchen table.
[8:47] LuAnn and Bessie discuss the strategic side of growing your business and making decisions like opening a studio or leaving your job.
[10:23] Bessie talks about her company culture and workplace flexibility.
[24:15] Bessie and LuAnn unpack what goes into finding and building a team that functions as a well-oiled machine (without being micromanaged).
LuAnn Nigara and Bessie Seeley's Ah-Ha Moments
“There are so many capable designers out there, but it's not just about creating beautiful functional designs. That's a huge part of it. And that's why clients come to us—our general aesthetic that people are drawn to. But for me, it's really about that other thing, which is that I want every client to feel listened to and cared for.” -Bessie
“That is the huge lesson of what you're talking about and how you have six women that sit around you, and everybody is just in concert together. Because you have identified what is the most important thing for you in the building of your team. And you don't deviate from it.” -LuAnn
More About Bessie Seeley
Bessie Seeley is the founder and Principal Designer at Kardinia Interior Design, a full service boutique interior design firm based in Winter Park, FL. Kardinia Interior Design's design style can be described as timeless, curated, and bespoke, and our aesthetic seeks to balance beauty with functionality.
Our collective interest and passion for creating beautiful spaces, our streamlined design process, and the white glove service and experience we offer to each and every one of our clients makes Kardinia Interior Design the coveted and creative boutique design studio it has grown to be. Bessie launched this business alongside a corporate finance career in 2018, and today, Kardinia Interior Design is a team of 6 and designs homes nationwide. Bessie lives in Orlando with her husband Jason and son Harrison.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
#786 Meredith Huck: From Corporate to Interior Design Business: 3 Insights to Succeed
#291 Cheryl Luckett – From Side Hustle to Full Time Interior Design
Welcome to A Well-Designed Business. Today we’re welcoming Sonja Capasso of Capasso & Co to the show. I met Sonja a few months ago and I couldn’t wait to finally sit down with her and learn more about her journey.
My interior design passion started a long time ago! I have a memory of living in our little apartment in Lake Bled, Slovenia, where I shared a room with my older sister. I was an antsy child and got bored quickly - which led me to rearrange our tiny room numerous times. I am not sure how I managed to pull apart our bunk beds at that young age, move the shelves, closets, and desks - but I kept doing it and each time I found a new layout that suited me at that time.
Those were my interior design beginnings, however, I didn’t pursue a career in design until I was 35 and decided to enroll to PBSC in Florida, where I earned an AS in Interior Design Technology where I graduated Summa Cum Laude in 2016.
I worked for a local design firm from 2015 - 2017, and after graduating, I immediately opened my own design business and started working part time as a rendering and drafting professional. It soon became obvious to me that this is my true passion and calling, so I changed my specialty from an interior designer to a drafting and rendering artist.
Over the course of my design career, I also flipped and remodeled multiple houses, designed commercial interiors, and gained great on the job and first hand knowledge and experience, which has helped me create better contract documents.
During my years in school, I also obtained a Florida Realtor License and a Broker’s license (which I let pass since we moved out of state), and I also became accredited with LEED AP ID+C since I have a passion for all things organic, natural, and sustainable.
After we moved from Florida to CT, I participated in a Designer of the year contest on HGTV, where I made it through the first cut. While I didn’t make it further, this was a huge accomplishment for me, and you can now find my interior design business listed on HGTV.com. While in school, I also submitted my student designs to our local South Florida ASID chapter, where I won the first prize two years in a row.
Since I switched my specialty to drafting and renderings, I have worked with over 100 interior designers, most of which are repeat clients. I thoroughly enjoy my work and I am so happy to be able to have independence, be my own boss, and run my business from home.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB 918 Lorna Gross: Unlock Your Potential: Reimagine and Reinvent Yourself, Over and Over
AWDB 784 Kelly Fridline: An Alternative Path—From Architecture to Coaching in Interior Design
AWDB 485 Power Talk Friday: Claire Jefford: Rock the Consult
AWDB 325 Claire Jefford: Create Valuable Content to Sell Through Your Website
AWDB 237 Claire Jefford- How To Get More Clients With Video Content
My guest today is a great example of taking control and choosing her own path. Heather Vitti Pruett, owner of Vitti Interiors is here to share her successes of using connections to help her business, being recognized for heart-centered projects, and her experience taking a client to small claims court. No matter what is going on in life, we always have the option to choose a different path.
Heather is an active member of the American Society of Interior Design (ASID). And we are also getting into all of the value of joining a professional organization.
Pick It Apart
[1:47] Heather shares her first experience taking a client to small claims court and how she won!
[16:43] Heather shares her positive experience with the ASID chapter in San Diego.
[25:58] Heather did a design remodel at her daughter’s school which was estimated to be 200K, and how she did it for 60K.
[37:42] As a show listener, Heather shares lessons she has learned.
[38:35] The thing that Heather continuously tells new students at ASID to do.
[43:53] Referral benefits to joining organizations like ASID.
LuAnn Nigara and Heather Vitti Pruett's Ah-Ha Moments
“When you treat your interior design as a business instead of a hobby, that is when it will be a business.” - Heather Vitti Pruett
“With networking, you never know who is going to refer you. I've gotten calls from out of the blue. Tell everyone what you do.” - Heather Vitti Pruett
“Join organizations like ASID, WCAA, and IDS not only for education but for referral opportunities.” - LuAnn Nigara
“We all have the option to choose a different path.” - LuAnn Nigara
A passion for Interior Design was derived from a love of designing and hand crafting clothing at an early age. Heather developed a talent for working with texture, color, and textiles that translated into a style and unique eye for beautifying interior spaces.
After moving cross-country from the East Coast, Heather advanced her passion by attending the Design Institute of San Diego, where she earned a Bachelor of Arts in Interior Design.
Since earning her degree, Heather has worked on a myriad of projects ranging from high-end residential, commercial business, retail, senior living, and several types of military workspaces. In addition, she has been raising her spunky and exuberant daughter and plays drums in an all-female rock band.
Heather is an active member in the American Society of Interior Design (ASID).
An ever-ambitious working mom, she volunteers for city/beach cleanups and will assist troop leaders for events in her daughter's Girl Scout Troop. In the summer of 2022, she volunteered her time and skills to redesign her daughter's school library. See project details in the "Projects" tab and see the "Press" tab to read an Alumni Spotlight article on the library, published by her college, Design Institute of San Diego.
Heather is also in the interview process of becoming a mentor with Big Brothers, Big Sisters of America.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB #742: Power Talk Friday: Renee Gurganus: Why You Should Join the WCAA
AWDB #851: Power Talk Friday: Alexis Varbero: Making Connections that Matter
Today With Nancy Ganzekaufer:
Today’s Power Talk Friday is sponsored by Nancy Ganzekaufer’s Profit Insiders Academy Group Coaching Program which kicks off in January 2024. Nancy joins us once again to discuss how designers can approach marketing the way Taylor Swift does. Let’s face it fan or not, she is a marketing genius.
This #smartlady continues to upgrade the Profit Insiders Academy with new additions including The Key- the Designer’s Ultimate Pricing Tool and NancyGPT which gives you NEXT LEVEL search capabilities. Listen in to learn how to apply to The Profit Insiders Academy and have a chance to win an additional one-on-one with Lesley.
Pick It Apart
[6:35] Viewing your marketing strategy from the example of Taylor Swift.
[10:57] How Taylor permeates each generation with her marketing.
[18:27] How Taylor has a strong and active social media presence.
[20:39] The importance and benefits of showcasing your collaborations.
[29:46] Nancy explains how The Profit Insider’s Academy works and all of its benefits for designers.
LuAnn Nigara and Nancy Ganzekaufer's Ah-Ha Moments
“This year’s LuAnn Live was focused on health and wealth. This is hugely important to me. Marketing smartly is an important part of that, so you’re not running yourself ragged.” - Nancy Ganzekaufer
“Share authentically and learn to apply stories. People can relate to and follow along with stories.” - Nancy Ganzekaufer
Share stories where you have learned a significant lesson from a mistake, that will prevent your client from making the same one.” - LuAnn Nigara
“When you showcase your fun, you won’t believe how many people will relate to it.” - Nancy Ganzekaufer
More About Nancy Ganzekaufer
Nancy Ganzekaufer is a highly sought-after Business Coach, Speaker, Body Language Trainer, and Author, named one of the Top Coaches in New York in 2022! Nancy specializes in coaching interior designers on marketing & sales strategies and systems, teaching them how to maximize their profitability while identifying and best serving their ideal clients with confidence. Through her proven techniques, Nancy has empowered thousands to know (and charge!) their worth, succeed in sales without feeling sales-y, and position themselves in their market with authenticity and authority.
In addition to her own book Respond with Confidence: A Business Owner’s Blueprint for Handling Difficult Situations, Nancy is an author in my book, The Making of A Well-Designed Business: Turn Inspiration into Action. Nancy has also been a keynote sponsor at LuAnn Live, a frequent guest on this podcast, and one of my past Power Talk Friday experts.
Nancy is the founding President of the Interior Design Society (IDS) Virtual Chapter and was an Executive IDS Board Member and the first recipient of the IDS Outstanding Leadership Award for her 12 years of active participation in national leadership and her local chapter in Long Island, New York.
Connect with Nancy Ganzekaufer
Check out the Profit Insiders Academy
Hop on my calendar for a Business Strategy Session!
Maximize your profitability and never be underpaid again
Protect yourself, your business, AND your client
Other Shows Mentioned:
AWDB #15 Nancy Ganzekaufer- Niche is Rich
AWDB #159 Power Talk Friday – Nancy Ganzekaufer – How To Get Confident & Clear on What You Offer
AWDB #256 Nancy Ganzekaufer- A Powerful Strategy to Attract More Clients
AWDB #389: Power Talk Friday: Nancy Ganzekaufer: The Interior Design Profit Formula
AWDB #766 Lesley Myrick: Offering Interior Design Without Procurement
AWDB #783: Power Talk Friday: Nancy Ganzekaufer: Profit Insiders for Interior Designers
A Big Thank You to Today's Sponsor:
Today’s show was sponsored by Nancy Ganzekaufer and her program Profit Insiders Academy.
In today’s episode we’ll be touching on a topic I love, project autopsies. My guest today, Eddie Maestri, has also found these autopsies to help not only improve his overall business, but also the relationship with his team members.
Eddie Maestri started designing homes in Dallas in 2004 and officially founded Maestri Studio in 2008. Certified by the National Council of Architectural Registration Boards (NCARB), he is a registered architect in Texas, Louisiana, Oklahoma, Tennessee, and Nevada.
Eddie delivers custom architecture and interiors tailored to his client’s style and needs. Each project influenced by the grand, yet approachable architecture of his hometown, the clean lines and patterns of mid-century design, and his exposure to far away places through his love of travel.
Eddie Maestri, AIA, a native of New Orleans, Louisiana, started designing homes in Dallas in 2004 and officially founded Maestri Studio in 2008. Certified by the National Council of Architectural Registration Boards (NCARB), he is a registered architect in Texas, Louisiana, Oklahoma, Tennessee, and Nevada. Eddie holds a Bachelor of Environmental Design and a Master of Architecture from Texas A&M University in College Station, Texas, with a Health Systems & Design certificate. In addition, he spent a semester in Italy, focusing on architectural and urban studies and expanding his talents and love of freehand drawing, art, and interior design.
Eddie delivers custom architecture and interiors tailored to his client’s style and needs. Each project influenced by the grand, yet approachable architecture of his hometown, the clean lines and patterns of mid-century design, and his exposure to far away places through his love of travel. Eddie guides the firm’s team throughout the process of every project while encouraging a collaborative design studio with independent and innovative thinking.
Eddie’s work has been featured on several AIA and neighborhood home tours throughout the Dallas area and in numerous local and national publications such as DHome, Luxe Interiors + Design, Architectural Digest, The Wall Street Journal, and Domino. He prides himself on his passion for design, attention to detail, and building strong client relationships.
LuAnn University - Registration is now OPEN for the Winter 2024 semester!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
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AWDB 604 - What Would Lu Do: The All Important, Project Autopsy
How the Industry Has Changed: Actionable Tips to Adapt, Grow, and Profit - Free Webinar!
Welcome to a Well-Designed Business. You’ve probably heard about new technology developing—AI, chatGPT, the metaverse—all the things. But are you jumping on the bandwagon?
Today Leslie Carothers of Savour Partnership, a digital marketing firm for interior designers, is here to talk about how metaverse applications and AI are changing the future of the world, business in general, and our industry.
[2:30] Leslie unpacks all things metaverse and how they’re being used.
[11:20] Leslie discusses how big brands are using metaverse activations.
[46:54] Leslie and LuAnn talk about AI and its implications for designers.
[0:09] Leslie discusses the ethical implications of AI.
[10:05] Leslie shares a product design project she completed with AI assistance.
“There is nothing that will replace the soul that you bring to a project, there is nothing that will replace the execution ability that you bring to a project. There's nothing that will ever replace the problem-solving ability that you bring to a project. And there's nothing that will ever replace the therapeutic aspect, as many of you know, that you bring to a project for your clients. You are irreplaceable as designers. So you never have to worry about AI replacing, in my opinion, ever, your jobs.” -Leslie
Named by Home Furnishing News Magazine as one of the Top 40 Most Inspiring Women In Home, Ms. Carothers has a long history of innovating within the digital marketing space.
Her innovations have included: implementing the USA’s first ever furniture product development initiative in the virtual world of Second Life, implementing the USA’s first ever multi-brand influencer marketing program on behalf of her past client, Cargill’s BiOH Polyols division, and acting as co-principal in the world’s first virtual designer showhouse to include augmented reality.
Other innovations include being the first agency to offer shoppable digital magazine creation on behalf of brands within the home furnishings and interior design industry and being the first to work with a major publisher, Meredith Corporation’s Better Homes and Garden Magazine, to bring together a group of influencers with a group of journalists, during the implementation of BHG’s first Stylemakers program.
Most recently, she is the founding advisory partner and an investor in the world’s first international search engine platform, Ethos Design Collective, that allows consumers to search for vetted luxury designers to hire.
Ms. Carothers was also an early user of Facebook Groups and now runs the popular Facebook Group, #DesignWealth, for interior designers who are interested in all aspects of designing passive income into their websites.
In her spare time, she is a long time volunteer board member of the Bienenstock Furniture Library and also writes a popular lifestyle blog, Design Happy Living, where brands like Thibaut have collaborated with her to reach new consumer/designer audiences.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Today With LuAnn Nigara:
Welcome to A Well-Designed Business. In this episode, we'll talk about how to turn your aha moments into actionable steps that will help you achieve your goals for your business and your life. You will hear some of the amazing insights from Amber De La Garza, a productivity coach who was a guide at LuAnn Live, and how she taught us to get our CRAP together.
LuAnn's Ah-Ha Moments:
“If you don’t know where you are going, you’ll wind up somewhere else.” -LuAnn
“The best version of your well designed business is only achievable through a well designed life. They are intertwined, without question.” -LuAnn
What’s new with LuAnn Nigara
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Welcome to a Well-Designed Business. If you’re a long-time listener of the show, you already know that I was a salesperson basically from birth. Selling is a part of my nature. But for most designers, that doesn’t seem to be the case.
Why is that? Why do some of us gravitate toward selling while it sends others into a panic? My guest today, Matthew Finlin, CEO of The Human Potential Academy, believes he knows—and he’s shedding light on why this happens and what designers can do to bring more assertiveness into the process and close with confidence and compassion.
[2:58] Matthew explains why creatives have a natural resistance toward sales.
[7:10] Matthew dives into personality traits and their impact on business and relationships.
[17:48] LuAnn and Matthew discuss why designers struggle to set boundaries and why they need to learn how.
[32:51] Matthew and LuAnn dive into how our personality traits impact our pricing.
[36:32] LuAnn and Matthew highlight why confidence matters in pricing and selling.
“Compassionate closing is all about recognizing that if you have a product or service that you truly believe is going to benefit this person and change their life positively.” -Matthew
“You really need one thing to be good at sales. And it's not knowledge, unfortunately. You actually just need confidence.” -Matthew
“I don't care how wealthy you are wants to overpay. That's the truth. But what I know from all the interviews I've done is that 99% of designers are going to deliver their heart and soul into the project—they just need to convey their value.” -LuAnn
Matthew Finlin is the founder and CEO of Human Potential Academy. He has been a business phenom since he started his career a decade ago. From door-to-door sales trainer to high level business in Hong Kong.
A man of many talents, he started off as an entrepreneur and after a massive spiritual awakening, he answered the call. His life mission is to bridge the gaps between the business, scientific, and spiritual communities.
Matthew's extensive experience in both business and personal development allows him to bring out the best in every individual, helping them achieve their full potential and make a difference in the world. He is dedicated to helping as many people as possible reach their fullest potential by empowering self-leadership.
He now trains and coaches his teams and clients in his philosophy: the 5 Pillars of Human Potential. It’s important to note that he started his coaching career working exclusively with women and helping them achieve any goals they desire, whether it’s business, relationships or more.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Today on A Well-Designed Business I am joined by April Gandy, owner and Principal Designer of Allure Designs. With six successful years in the design industry and an appearance on HGTV, April could teach us a lot! But today she wanted the focus to be on what you, and your client, can expect both mentally and financially when working on a renovation project.
This is an episode that will give you simple AHA moments. Any episode where my guest wants to help with the process with our clients, is a win.
[3:28] April starts us off on the things designers should walk clients through when doing a renovation.
[14:12] April explains how designers formulate that initial investment range to their clients in the beginning without a spec book.
[19:55] What April includes in her design fee.
[33:24] Things April has learned to avoid and/or keep doing from experience.
[36:15] LuAnn and April talk about April’s “Erika Ward transferable skill,” and how valuable these skills are for designers.
[46:23] The level of detail that April and her team goes with client checklists that they follow.
[51:27] April tells us about the group coaching she does.
“Understanding what you are doing before you do it is going to help you keep your time lines and budgets in check, but also your client in check,” - April Gandy
“The more information that you give them from the start, the more you ensure them that you know what you are doing and they’ll trust you,” - April Gandy.
I'm from Chicago’s Avalon Park neighborhood on city’s south side. Growing up in the inner city provided me with a strong foundation in which failure was not an option. I vowed to overcome my circumstances and to create a better life for myself and my family. After graduating from St. Francis de Sales High School, I went on to college at Northern Illinois University and became the first in my family to graduate from a university. During this time, I joined the US Air Force Reserve in 2000 and proudly served our country for 21 years. I pledged the greatest Sorority in the world, Alpha Kappa Alpha Sorority, Inc in 2002. I later graduated with a BA in Criminology and went on to complete an MEd in Instructional Design (much different than interior design lol).
I started my design career journey in 2006. At the age of 23, I bought my first piece of property; a 700 square foot fixer–upper condominium in the west suburbs of Chicago. As an impecunious single mother, I had to think outside the box to bring my new home to life. I taught myself many things on the road to transforming my fixer–upper into a beautiful home. During this undertaking, I realized I enjoyed the process of home improvement. Throughout the years, my skills evolved and I began assisting family and friends in making their homes beautiful. After a decade of working on personal projects, I decided to make the business official and pursued an interior design career. I created Alluring Designs Chicago in 2017. I partnered with my mother, Valerie Steward, and close family friend, Jennifer Anderson, to breathe life into this business venture. Together we
have overseen multiple renovation projects and countless room makeovers. Our team dynamic is seamless and together we bring so much value to every project. Although becoming owner and Principal Designer of my interior design firm, my expansion mission includes founding a community development organization dedicated to building beautiful homes in the inner city. The vision is to make communities beautiful one home at a time. Let's get to work!
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
#06: Identifying Your Transferrable Skills with Erika Ward
#278: Erika Ward – Master Business Skills 1st, Interior Design Skills 2nd.
#874: Zane and Emily Williams: Leading Clients Through the Design
Today on A Well-Designed Business I am joined by Christina Frei, owner of Innate Marketing Genius, a boutique marketing practice where she helps solo business owners own their voice, market to their strengths, and get the right clients consistently. Christina takes a holistic approach to marketing, and helps us discover how to market from our strengths by identifying our marketing archetype.
In this conversation, we dig into what it means to be a Nurturer, Adventure Guide, Door Opener, Steady Presence, and Celebrator, and how this can help you show up better in your business.
[2:38] Christina defines marketing archetypes as different ways to help other people that bring you fulfillment, then shares the 5 different archetypes.
[11:47] Christina breaks down what it means to be an adventure guide, one of LuAnn’s archetypes.
[16:39] LuAnn and Christina discuss that building self-awareness and finding our true voice takes time.
[24:46] Christina explains the celebrator archetype, also LuAnn.
[30:11] LuAnn and Christina explore the combination of her two archetypes and how she exhibits them.
[37:37] LuAnn asks Christina what we should do after we find out what our marketing archetype is.
“What I noticed is that when people operate from that deep ‘why’—that fulfilling, helping other humans kind of thing, then it's magnetic.” – Christina Frei
“The way that you [show the person that you are reaching out to that you care] is to honor who you are first, and then come from that place.” – Christina Frei
“When a celebrator steps back and really appreciates other people or their work…it just moves mountains. It just changes something and it up-levels the entire game.” – Christina Frei
“So much starts with being self-aware… If you have self-awareness, you can show up in your blog posts, in your marketing, in your consultations, and in your design” – LuAnn Nigara
“It's so lovely to just validate that every human, I would say, on the entire planet has a natural capacity to want to help other people…the desire to me is miraculous.” – Christina Frei
Christina runs a boutique marketing practice called Innate Marketing Genius, where she helps solo business owners own their voice, market to their strengths, and get the right clients consistently. Her holistic marketing approach grew out of a lonely, chaotic time, when she moved to Boston all on her own—and discovered her own way to really connect with people.
Personally, she's on a mission to live more sustainably; she is obsessed with thrift shopping and is a new convert to plant-based eating. In between, she chases her dog around with a stuffed animal snake, meditates on a pink couch, cold plunges like Wim Hof all year long, and obsesses over the perfect cup of green tea, all in a seaside town just north of Boston.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Today With LuAnn Nigara:
Welcome to A Well-Designed Business. Today is a solo show and we'll be talking about charging. We'll go over the three common beliefs that hold us back from achieving our full potential: that our clients only want the biggest discount, that we deliver a shoppable product, and that we are competing with everyone else.
What’s new with LuAnn Nigara
Get The Goodies!
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Purchase LuAnn’s Books Here:
Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
Connect with LuAnn Nigara
LuAnn’s Website
LuAnn’s Blog
Today on A Well-Designed Business, I am joined by Bernadette Smith, Founder and CEO of the Equality Institute, a boutique diversity, equity, and inclusion firm whose mission embed equity and inclusion into organizational systems and culture, enhancing outcomes for employees and customers.
When we are afraid of offending someone, we tend to say nothing. We get so comfortable in our lanes, that we dont do much to move diversity forward. Bernadette and I discuss how to have the courage to address diversity. She talks about her ARC Method that helps people become open and actionable, and much more!
[5:28] Bernadette explains how her experience with DEI derived from the wedding industry.
[13:22] Bernadette shares actionable strategies that anyone, from any size company, can put to use.
[20:38] Both Bernadette and LuAnn relating to fear of saying the wrong thing in the past.
[24:00] Determining your personal role in all of this.
[29:58] What designers can do in their own businesses.
“My approach to diversity, equity, and inclusion is that we are all in this together and can learn from each other.” - Bernadette Smith
“I have a lot of privilege. Some of it I’ve earned like my master’s degree, but a lot I didn’t earn, so I feel like I have a responsibility and a sense of purpose to know how much power I have by accident,” Bernadette Smith
“A positive ROI of creating meaningful conversations among your team, is that they will become better equipped to have meaningful conversations with their clients.” - LuAnn Nigara
Bernadette is Founder and CEO of the Equality Institute, a boutique diversity, equity, and inclusion firm whose mission embed equity and inclusion into organizational systems and culture, enhancing outcomes for employees and customers. She’s an award-winning author of four books, including her latest, the bestseller Inclusive 360: Proven Solutions for an Equitable Organization.
Bernadette is frequently requested as a keynote speaker to help promote an inclusive work environment and celebrate diversity. She is a trusted advisor to Fortune 500 companies and has presented to a variety of audiences, including CEOs, leadership teams, human resource and diversity leaders, sales and marketing professionals and more.
Because of her insight and impact as a change agent, she has been featured in the New York Times, Forbes, the Washington Post, and Fast Company. Her media exposure includes appearing on CNN, the Today Show, the BBC, and National Public Radio. Bernadette has been named one of Chicago’s Notable LGBTQ Executives by Crain’s Chicago Business.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Today on A Well-Designed Business, I am joined by Emmy Marek of Emmy Couture Designs, an award-winning full-service interior design firm based in Scottsdale, Arizona, and serving clients nationwide.
In 2016, after working for both an architectural design firm and a luxury design-build firm, where she became fluent in creating custom homes, Emmy decided to go into business for herself, opening Emmy Couture when she was only 26 years old. Since then she has spent her time growing her luxury design firm and growing her family.
Now, with two children under the age of five and projects all over the country, Emmy is a study in balance, efficiency, and organization. But she won’t take all the credit. She says it takes having a good team at home and at work is key to making it all happen. Emmy and I are discussing how she manages everything, how she finds time for herself and the relationships that mean the most to her, and why she is driven to do it all.
[2:01] Emmy talks about being a young entrepreneur—starting Emmy Couture when she was only 26 years old and having two children within the next five years.
[6:22] LuAnn asks Emmy what drives her to want to build this luxury design firm during this season of her life with young kids.
[16:29] Emmy speaks about her business growing organically and mainly through referrals, but LuAnn reminds her and everyone listening not to neglect the importance of intentional marketing.
[20:35] Emmy tells LuAnn about her design philosophy and how it crosses many aesthetics according to her individual client’s tastes.
[27:32] LuAnn and Emmy discuss the importance of staying organized and the systems Emmy uses in her business, including how she uses Mydoma.
[33:22] Emmy shares some of the ways she takes care of herself and her relationships.
[42:05] LuAnn and Emmy discuss the importance of knowing your worth and how that ties into the way you run your business.
“Your dreams can always happen if you have a good team. So whether your team is inside your business, or your team is at home, it takes both to be successful.” – Emmy Marek
“You must be intentionally marketing, especially the machine and the empire that you're building. And don't overlook it and don't take it for granted.” – LuAnn Nigara
“It is a struggle of staying organized and staying on top of things. And so you really have to be in your organized niche—keeping everything on track.” – Emmy Marek
“There are ways that we can show appreciation and give value and support the people that work for us. Because, by the way, we need them.” – LuAnn Nigara
Emmy Couture Designs is an award-winning full-service interior design firm based in Scottsdale, Arizona, and serving clients nationwide. We specialize in custom homes and whole-home renovations that blend fashion-forward style with unique creativity and livable luxuries.
With a strong background in architectural interior design and construction management, our team ensures that your complete design experience is rooted in confidence and destined for drop-dead gorgeous results.
Emily is the lead creative visionary at Emmy Couture Designs. With over 10 years of experience in the luxury residential and boutique commercial design industry, her in-depth knowledge and expertise lead clients on a beautiful design journey.
After graduating Summa Cum Laude with a B.S. in Interior Design from Northern Arizona University, Emily spent many years at an architectural design firm and a luxury design-build firm, where she became fluent in creating custom homes.
In 2016, Emily decided to channel her experience and impressive portfolio into a firm of her own: Emmy Couture Designs. In addition to her fashion - forward style, she stands out in the industry for her extensive experience designing interior architecture and managing large construction projects.
This translates to award-winning interiors where every detail is polished, elevated, and contributes to an incredible daily experience.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
TIE #178 Eileen Hahn: Unlocking Your Joy: Strategies for Personal and Professional Fulfillment
Today on A Well-Designed Business I am joined by Monica Sharma-Patnekar, Marketing Strategist and Fractional CMO and owner of Business with Monica. We are deep-diving into how to attract your REAL audience, the ones who actually respond to your brand messaging and marketing. Monika explains how to find out what attracted your clients to you. What it was that made them choose you over your competition, what resonated with them in your messaging, and how to keep doing it to get even more clients.
[10:26] LuAnn and Monica discuss the importance of even as things change in the market, the key is always knowing who you are reaching out to.
[12:30] The multiple ways that you can determine who your “real” customers are over your “ideal” customers.
[17:00] How designers can ask their clients to have conversations about their business after their service.
[23:03] What to do with our marketing once we know how we obtain our “real” clients.
[25:30] Monica gives us a concrete example of one of her client’s success.
[32:43] Monica runs through her four D’s; Desires over Demographics Framework.
“When talking about customer interviews, remember that people love helping people. They appreciate being seen and heard.” - Monica Sharma-Patnekar
“The key is finding out how you serve your ‘real’ clients at every touchpoint.” - Monica Sharma-Patnekar
“A brand is a feeling and how you make your customers feel at every step of their journey.” - Monica Sharma-Patnekar
Monica is Brand & Marketing Strategist and Fractional CMO, helping you to elevate your brand. As a customer-centric marketing strategist Monica gives high-touch mentorship for creative business owners who want a clearer, more focused, vision for their brand. To communicate & connect with their REAL audience, without spinning their wheels on messaging, content, ads & tactics that don’t convert. So that they can impact even more people’s lives with their products and services – and feel like they have control over their own.
For Conscious business owners who care about the 5 “P”s (Product, Purpose, People, Planet, & Profit).
Monica has over 18 years of experience building brands. From her masters in business with a major in Marketing, to working with Fortune500 companies, across Brand Management, Strategy Consulting & Global Marketing, being hired by Google to coach their premium partners and now working with both larger conscious scale-ups and her passion, coaching creative entrepreneurs.
Monica is Dutch by birth. Indian by heritage. Global by choice & education. An intuitive, creative & analytical thinker. A dancer. A chai-fanatic. Raised by a single mom in a country that she made her own. A mom of 2 girls.
She brings a diverse & inclusive perspective to the work she does. From having worked with big corporates, scale & start-ups to small businesses, across regions & sectors, to her own very multicultural upbringing.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB #36: Susan Brunstrum- Practical Advice for Project Management
AWDB: #125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!!
AWDB: #317: Nicole Heymer: 6 Keys to Planning A Website That Makes Things Happen
AWDB: #466: Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What?
As creatives, we're often expected to wear multiple hats, and today's conversation with Kylie Tyrrell, an interior designer turned mentor, lifts the veil on the exciting, challenging, and rewarding world of design and coaching.
Kylie is a seasoned interior designer with over a decade of experience in the industry. Her love for the industry has led her to mentor and guide the next generation of interior designers. She is passionate about helping women in the industry gain confidence and make money doing what they love!
“Action builds confidence” - Kylie Tyrrell
Kylie Tyrrell is a seasoned Interior designer with over a decade of experience in the industry. Her love for the industry has led her to mentor and guide the next generation of interior designers. She is passionate about helping women in the industry gain confidence and make money doing what they love. She runs a mentor program called Interiors Insider where she supports and nurtures new and existing designers to thrive. The exact program she wished existed when she was starting out.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
#6 Erika Ward: Identifying Your Transferrable Skills with Erika Ward
Welcome to a Well-Designed Business. We all know the power of outsourcing. But if you’ve outsourced before, or if you’re just considering it, you also know that it comes with its own set of headaches—from figuring out what you need to hiring to onboarding.
My guests today Shayna Pellino and Evelyn Roberts, creators of 4D Biz, understand that very well. 4D Biz is essentially a virtual team for interior designers, providing the strategy, the marketing, the admin, and even design support at the level you need for your business. Learn how their set up supports designers and why a virtual team might be right for you!
[1:02] Shayna shares her design story and how the mistakes she made led to 4Dbiz.
[17:00] Evelyn and Shayna begin to discuss the 4 pillars of support 4Dbiz offers for designers.
[19:46] Shayna and Evelyn break down how they offer business development help to designers
[24:08] Evelyn and Shayna unpack how a virtual marketing team for designers works.
[37:35] Evelyn and Shayna discuss the ways 4Dbiz offers design assistance.
[42:46] Shayna and Evelyn talk about admin support for interior designers.
“The business can suck the soul out of you if you are overworked, if you are not getting the money that you deserve and you are just putting in endless hours and you're not feeling it in your bank account.” -Shayna
“This new way of doing business is I'm all about it because every single person that works for me has a skill set in an expertise that has been identified as their superpower.” -LuAnn
About Shayna:
Shayna Rose is the CEO and Founder of both Shayna Rose Interiors and 4Dbiz. Shayna never expected to create the modern business model that would change the way interior designers run their business! 4Dbiz was born out of her own experience, failures, successes, and needs as an interior designer/business owner.
After working in the interior design industry for three years, Shayna knew she had to set out on her own. Working for someone else, Shayna was astounded by the unnecessary obstacles that she was working with - from overly-extended lead times, to a lack of custom solutions, to poor service all along the supply chain. She truly felt she had no choice but to start her own business and revolutionize the industry standard.
In 2017, Shayna Rose Interiors was born, followed by 4Dbiz in 2019. Shayna’s guiding principle is “Everyone wins.” She is most inspired by what other people see as problems. She is a solution-oriented visionary, hell bent on changing people’s lives with her ideas and execution - starting with the design industry.
About Evelyn:
Evelyn Roberts is the Co-Founder and Chief Marketing Officer of 4Dbiz. After 4 years working in digital marketing for small businesses and tech startups, Evelyn joined Shayna Rose Interiors in 2019. Since then, she has been focused exclusively on marketing for interior designers.
Working with design businesses all over the country, she helps interior designers refine their brand, create concise and powerful messaging, optimize for search engines, and set up automations that save time and achieve results.
Evelyn’s philosophy for marketing in the interior design industry is “less is more.” Understanding the hectic interior designer/business owner lifestyle, she helps designers hone in on the marketing initiatives that will make measurable progress toward their most critical business goals, within their budget.
Client testimonial, Hannah Lowe Interiors
Client testimonial, Leone Interior Designs
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Welcome to a Well-Designed Business. There are many designers out there looking to grow and scale their businesses, whether they’re coming in from a different career or launching their own firm. But what if you are working your business as a side hustle—and you actually want to keep it that way?
That’s the situation for my guest today, Cory Simon of 290 Eliot Interiors. She’s working a full-time job, keeping a healthy business on the side, and spending time with her family—all within the same 24 hours a day we all have! You might be wondering how that’s possible—and the answer comes down to efficiency.
This is a must-listen if you are juggling your interior design job as a side hustle, or if you simply want to work less hours and get more done!
[3:02] Cory shares her schedule (and how she manages to run the business working just a couple of hours a day on it!)
[8:27] Cory gives an insight into how planning and communication keep her efficient.
[24:18] LuAnn and Cory discuss how communication and client expectations matter even more when your business is a side hustle.
[33:08] Cory and LuAnn talk about the importance of saying no to the wrong client (and how to do it respectfully).
[47:42] Cory shares how viewing the client through an emotional lens helps her understand them and create a better experience for everyone.
“There is an emotional element that it is an emotional roller coaster and you're excited and you're frustrated. And every time you turn a corner people want more money. And so I think sometimes we have to really remember the emotional aspect of a renovation because people aren't just saying things, to say things. They're on an emotional journey, as well as kind of the physical journey of their home.” -Cory
“If we could just understand that the job that you say yes to that you know doesn't have the right budget is probably going to take you longer to do and you will actually earn less money at the end when you do the autopsy if you are present enough to do the autopsy of the project. And if you had just said no, you would have either put more energy into a current project and made it that much better or had the time available for a new client to come through the door. But saying yes to the wrong things is rarely a good idea.” -LuAnn
Cory Simon found her love of interior design through merchandising retail stores for over 15 years. She took her years of experience in space planning, using color and texture, and her ability to focus on the details to bring a space to life and started applying it to residential design. Starting with her own homes, varying in style and layout, along with planning and consulting on projects with friends and family, Cory loves finding the potential in every space to create something that you will reflect your personal style. Her experience in design, planning, and project management will help translate your goals into a reality.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
#909 Power Talk Friday: Traci Connell: Normalizing Wealth With The Gloss
#913 Power Talk Friday: Terri Taylor: The Importance of Money Mindset in Charging Your Worth
Today on A Well-Designed Business I am joined by Danielle Hendon, owner of 4 Corners CFO. Don’t worry, Danielle is one of those CFO’s who explains money in an understandable way to us “non-finance” people. She shares her six-part framework she uses with her clients, to handling their finances. She and her team offer calculations, information, and tools in an understandable way so then you can do what you want to do with your business.
Danielle has the technical knowledge and over a decade of experience in corporate finance and accounting to small businesses on a scale that fits their budget and their needs, and she’s ready to spill the tea. Enjoy!
[3:42] Danielle starts to walk us through her six part framework for handling your finances.
[14:50] The importance of charging enough for your services.
[16:30] The expense part of Danielle’s framework.
[25:50] Step four of her framework; budget.
[32:03] LuAnn and Danielle talk about step five in the framework, comparing your budget to your actuals
[35:34] The three components of cash that will never show up in your budget.
“When I start looking at revenue and expense with my client, we are going to talk to the bookkeeper and rearrange some things because when you pull up your statements, you should know what they mean,” Danielle Hendon
“Budget is just a plan forward for your business. We take everything we learned in the previous steps and build out a budget for the rest of the year,” Danielle Hendon
Hi! I’m Danielle Hendon – wife, mom, and Virtual CFO to small business owners.
I empower business owners to pay themselves what they’re worth and continue to put more profit in their pocket every year. I do this by helping business owners understand what their financial numbers are and WHY the numbers move. Armed with that understanding, you can take intentional steps to grow your profits.
I bring over a decade of experience in corporate finance and accounting to small businesses on a scale that fits their budget and their needs. My education and certification (as a CPA) gave me the technical knowledge. Using those skills on the job, taught me that accounting and finance is about so much more than numbers. It’s about the people. I LOVE numbers…but I have a genuine passion for people.
When my previous employer closed their doors and severed all the employees, I knew it was time to take my knowledge and passion to the people that needed it most. After helping that big business walk the path of bankruptcy until they were small… and eventually closed… I KNOW how to make big financial concepts fit small business. I started 4 Corners CFO to help business owners take a step back from the burnout, pay themselves what they’re worth, and focus on their joy and reason for serving their clients. This business has given me the opportunity to make a difference in the world because instead of helping big corporations increase share price, I get to help small business owners increase their livelihoods and legacies. And THAT is the best part of running this business <3
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
A Well-Designed Business. Today I have with me Kate Figler, of Kate Figler Interiors. After moving her firm from the northeast to Nashville, Kate exponentially rebuilt and expanded her clientele and became a well-established design name. Kate has this motto that I was excited to dive into with her that can hint: increase your success and profitability.
Listen, to my chat with Kate on the beneficial meaning of “Begin Where You Mean To Go.”
[1:51] Kate explains what she means by “Begin as you mean to go.”
[13:55] How Kate developed her processes and procedures off the bat.
[18:00] Kate’s advice in handling client onboarding.
[29:55] Explaining to the client that things may happen, but giving them comfort that you are prepared for anything and in control.
[37:40] Make sure your clients know that you respect the trades.
[40:35] Kate explains her philosophy on chasing opportunities.
Kate Figler is a Nashville-based designer who specializes in layered and timeless interiors that speak to her clients’ unique personalities and taste. A lover of color and pattern, Kate strives to create spaces that mix luxurious fabrics, natural textures, and both traditional and contemporary elements.
A graduate of Georgetown and Columbia Universities, Kate originally pursued a career in elementary education as a kindergarten teacher. However, after several back-to-back moves, she discovered her passion for renovating and decorating homes. As a mother of three children, she understands the importance of merging beautiful design with functionality — a practice she believes defines her approach. Kate comes from a long line of family-run businesses, and her years spent working in her mother’s restaurant instilled the responsibility she feels to her clients and their overall experience. She commits fully to her projects, striving to make them fun, efficient and collaborative.
While born and raised in New England, Kate’s relocation to Nashville helped distinguish her style and aesthetic. Her rooms blend both the charm of the Northeast and the tradition of the South. You’ll see a mix of elegant antiques, gorgeous textiles, and fresh interpretations of classic designs that all work together to make her rooms one of a kind.
Kate’s work has been seen in Nashville Lifestyles magazine where she was named one of Nashville’s “Up and Coming Designers” in 2021.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
#2: The Importance of Systems for a Profitable Interior Design Business With Sandra Funk Levy
#145: Sandra Funk of House of Funk: Why and How She Re-Branded her 10-Year-old Firm
#450: Power Talk Friday: Bethany Mabee: Outsource the 80% Business and Do the 20% Interior Design
#520: Power Talk Friday: Sandra Funk: The Interior Design Standard is Here!
#585: Sandra Funk: Helping Designers Improve Their Business Systems
#753: Sandra Funk: How to Grow a Thriving Luxury Interior Design Business
#801: Power Talk Friday: Sandra Funk: How Mistakes and Obstacles Led to Growth & Transformation
#845: Power Talk Friday: Sandra Funk: Stop Apologizing and Start Communicating
#861: Power Talk Friday: Darla Powell: Instagram for Interior Designers
#895: Power Talk Friday: Sandra Funk: The Millionaire Mindset for Interior Designers
Today on A Well-Designed Business, I am joined by Sara Lynn Brennan, a successful entrepreneur, CEO, and the Principal Interior Designer at Sara Lynn Brennan Interiors. Sara shares her unique philosophy on how she incorporates window treatments into her design projects, and why she considers them to be essential for creating beautiful and functional spaces.
She is an entrepreneur, CEO, and Principal Interior Designer at Sara Lynn Brennan Interiors. Sara has become the first and only full-service interior design firm in Waxhaw, North Carolina, who specializes in Transitional Designs, where she and her design-build team take spaces from Bare Bones to Beautiful by utilizing her exclusive, approachable, and stress-free design process, transforming and renovating homes from start to finish.
Sara’s design work has been nationally published six times in the last year including publications such as Romantic Homes, Traditional Home, Window Fashion Vision, and Cottages and Bungalows, who recently offered her a role as a monthly columnist. She’s also been noticed as a rising star among colleagues in the design industry being invited as a guest on podcasts, as a panelist at High Point Market, and as a host and speaker at local design events and shows.
http://www.luannnigara.com/cob
For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.
To Get on LuAnn’s Email List, text the word designbiz to 444999!
Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action
Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action
Book 2: A Well-Designed Business – The Power Talk Friday Experts
Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2
LuAnn’s Website
LuAnn’s Blog
Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
AWDB #463 Sara Lynn Brennan: Package Your Design Services for Profit and Clarity
AWDB #514 Power Talk Friday: Sara Lynn Brennan: Investing in Your Success
AWDB #524 Power Talk Friday: Sara Lynn Brennan: Showing Up is Not Enough
AWDB #607 Sara Lynn Brennan: Project Management with Specific Deliverables and Deadlines