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A Well-Designed Business® | Interior Design Business Podcast

In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful interior design business. Design school doesn't always teach you the critical business skills to be sure your interior design business be everything you imagined it would be! A Well Designed Business is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 35 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices.
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Now displaying: September, 2022
Sep 30, 2022

Today with Terri Taylor: 

Welcome to A Well-Designed Business, it’s Power Talk Friday! Today’s Power Talk Friday is sponsored by Interior Design Business Academy.

Terri knows how to create successful design businesses—and this time she is here to teach us all about design fees VS hourly billing!

More About Terri Taylor:

Terri Taylor is a frequent speaker and guest lecturer at design conferences and showrooms throughout the country. She speaks on a number of topics related to the business of interior design, including: business practices, sales, marketing, motivation, leadership, success and personal growth.

Ms. Taylor is nationally known as an interior design business expert and coach who teaches and mentors interior designers to help them create successful design businesses.

Terri has over 32 years in the interior design and construction business. She holds both residential and commercial general remodeling Arizona Contractors Licenses, and qualified for her NCIDQ certification in 1991. Terri is a professional member of ASID, IDS and NCIDQ.

Her Tucson-based design studio, Taylor Design Group, was a diversified design practice working in the areas of high-end residential design and remodeling, model home merchandising, hospitality and medical and professional offices. Her studio has been the recipient of ASID Arizona South Chapter Design Excellence Awards every year since 1986 and she received the ASID National Design Excellence Award in 2000.  Terri’s design work has been published in regional and national design journals, including ASID ICON and Wall St. Journal. Terri retired from her studio practice in 2015.

In 2009, Ms. Taylor created Design Biz Blueprint (now Interior Design Business Academy); an education and coaching resource that provides a unique mix of design business strategies and systems, and powerful positive mindset to help interior designers create meaningful success. She’s inspired thousands of interior design entrepreneurs through her speaking engagements, seminars, on-line education and coaching.

Terri connects with heart-centered designers to help grow their business strategy, accountability, and profitability all while undergoing a beautiful personal transformation.

A Big Thank You to Today's Sponsor:

Today's show is sponsored by Terri Taylor and The Interior Design Business Academy. Check out all the details on https://interiordesignbusinessacademy.com/

Sep 27, 2022

Today With Susan & Paul Kadilak:

Hi, welcome to A Well-Designed Business. We’ve all heard about how valuable video can be for our business. But the idea of starting with video holds a lot of us back. How do we overcome our own insecurities? How do we get started? What do we even put in our videos? 

Today, Susan & Paul Kadilak of Kadilak homes help answer that question. They’re taking us through their journey of video for their business and how you can start with video—even if video makes you nervous!

Pick It Apart

[2:46] Paul and Susan share how they got started with video and how they overcame the discomfort and nerves in the process. 

[19:18] Paul and Susan discuss why they chose to bring someone in-house to handle their video needs

[22:57] Paul and Susan talk about how to get started with video—without needing to create scripts or ideas. 

[28:45] Paul, Susan, and LuAnn discuss how video help build relationships with clients.

[36:55] Paul and Susan talk about building video into your contracts.

[50:00] Paul and Susan discuss their upcoming TV show and app.

LuAnn Nigara and Susan & Paul Kadilak's Ah-Ha Moments

“It gets your authenticity out there. When you’re just yourself, there’s people that are going to like you and there are people that are not going to like you and that’s okay. It attracts our ideal avatar in a way, because people come to us that want to work with us.” -Paul

“We all know we’re going to get better. If you’re trying to find the courage or motivation, just know that today is the worst you’re ever going to be at it.” -LuAnn

“You have to recognize that you care more and you’re paying more attention than anybody else. You’re your own biggest critic.” -Susan

More About Susan & Paul Kadilak:

@KadilakHomes is a design build firm run by Susan & Paul Kadilak in the Greater Boston area. Together they have made it their mission to help their clients turn an ordinary house into a haven that they love coming home to! The Kadilak’s have grown by connecting directly with their audience through their social media channels and are excited to announce that they just launched a brand-new app, “Renovation Rekindle”, featuring their new show with 10 half hour episodes. In each episode you can follow along with the Kadilak’s and their clients on a complete home renovation journey from beginning to end.

Connect with Susan & Paul Kadilak

Website 

Instagram 

Facebook 

Pinterest

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned:

#724: Power Talk Friday: Jude Charles: Using Video to Close More Interior Design Deals

A Big Thank You to Today's Sponsor:

Kravet. Have you heard? The majority of Kravet Inc. products are in stock and ready to ship within days. Order your favorite patterns from Kravet’s exclusive in-stock collections like Barbara Barry’s Midsummer to CuratedKravet’s exclusive decorative accessories. Keep your design projects on track with Kravet Inc. and order memos today at http://www.kravet.com.

Sep 23, 2022

Today With Heather Hansen:

Welcome to A Well-Designed Business. Today with Heather Hansen, of Heather Hansen Presents we’re talking about how to advocate for yourself in your business. For some, this can be challenging because it begins with believing in yourself. And after 20 years as a trial attorney, Heather has combined her experience, her psychology degree, and her time as a TV anchor to create specific tools to teach anyone to advocate.

Pick It Apart

[4:13] Heather explains to us how she helps people advocate for themselves, their ideas, and business.

[8:00] Heather’s 3 C’s of advocacy.

[19:36] What Heather does with her clients to instill better belief in themselves through the evidence journal.

[40:00] How compassion plays a role in your advocacy.

LuAnn Nigara and Heather Hansen's Ah-Ha Moments

“No one can better advocate for yourself than you can because no one has your experience, passion, and talent.” - Heather Hansen

“If you’re lacking in belief, then it’s really hard to help other people believe.” - Heather Hansen

“See things from your client’s perspective, then use words to resonate with them.” - Heather Hansen

More About Heather Hansen:

Heather Hansen helps leaders, sales teams and high-powered individuals master persuasion and build credibility with diverse stakeholders. She gives leaders the tools to make the case for their ideas, their products, and their leadership. With these tools, they change others' perspectives and help them to believe. 

Heather has worked with companies like Google, LVMH, SavATree, the American Medical Association, and Berkshire Hathaway Home Services, and has lectured at Harvard Business School, Stanford Law School, Berkeley, and the University of Pennsylvania. She’s also appeared on The Today Show, CNN, NBC, MSNBC, Fox Business, and CBS. 

Heather is the author of the bestselling book The Elegant Warrior-How to Win Life's Trials Without Losing Yourself, which Publishers Weekly calls "a template to achieving personal and career goals", and the host of The Elegant Warrior podcast, an Apple Top 100 Career podcast. Her most recent book is Advocate To Win-10 Tools to Ask for What You Want and Get It.

Connect with Heather Hansen

Website 

Instagram 

LinkedIn

Advocate to Win: 10 Tools to Ask for What You Want and Get It

The Elegant Warrior

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned:

#797: Power Talk Friday: Andrea Liebross: What You Are Worth, in Dollars and Sense.

Window Treatments for Profit: #70: Elizabeth Gerdes: Sometimes a Pivot is the Best Thing for Your Window Treatment Business Happiness

A Big Thank You to Today's Sponsor:

We only have so many hours in the day. So, how do you maximize your time and invest in your business without maxing out your expenses? Well, our friends at Mydoma have you covered. They’re having the biggest sale of the season, so if you want to spend less time managing and more time designing, plus get access to a powerful rendering tool, mood boards, easy product curation, and more, then I think you know what to do.

Head over to mydomastudio.com/summer to get Mydoma’s most popular plan for 50% off until the end of the year. That’s only $39.50 per month to get access to a full suite of project management tools, plus the simple and user-friendly rendering tool. Make an investment in yourself and your business and take advantage of this limited-time offer! That’s mydomastudio.com/summer.

Sep 20, 2022

Today on A Well-Designed Business

Welcome to A Well-Designed Business. Today, LuAnn lists all the different services and products she offers through the LuAnn Nigara Inc platform for you to enjoy!

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Sep 16, 2022

Today With Michelle Rohrer-Lauer:

Welcome to A Well-Designed Business. Have you been noticing brands in all industries going more “green?” Are you wondering how you can contribute as a designer? 

Today I am chatting with Michelle Rohrer-Lauer a.k.a “The Green Queen”, owner of Michelle Interiors. Michelle will answer all of your questions on how you can learn about sustainability (clue: her 50 Shades of Green events) and how to sprinkle in eco-friendly design to your clients. Make sure to tune in because sustainability is a growing concept and you don’t want to miss out.

Pick It Apart

[1:45] Michelle explains how sustainability is a growing consumer mandate.

[6:27] Michelle gives advice on how to sprinkle in information to clients.

[23:20] Michelle talks to us about her 50 Shades of Green approach and events. 

[31:51] Michelle explains how a designer can learn more about sustainability.

LuAnn Nigara and Michelle Rohrer-Lauer's Ah-Ha Moments

“You don’t have to be 100% green. You can be 10% green and you’ll still make a difference in your home.” - Michelle Rohrer-Lauer

“I already know that you’re going to make the room pretty, but when you’ve added extra value to it and taught me something that’s something I am going to include in my conversations.” - LuAnn Nigara

More About Michelle Rohrer-Lauer:

Award-winning interior designer Michelle Rohrer-Lauer, a.k.a. “The Green Queen,” launched Michelle’s Interiors more than 25 years ago as a part-time, home-based business. Since then, the studio has grown into a bustling, well-respected, firm operating full-time in suburban Chicago.

Michelle’s mission has always been to help her clients live the luxurious lifestyle they imagined, in the broadest sense. Yes, that means top-quality materials and exquisite craftsmanship. But above all, Michelle wants her clients to enjoy the same mindset at home that they experience on vacation: relaxed, refreshed and rejuvenated.

To that philosophy, Michelle adds a passion for sensible, eco-friendly design choices. She calls her approach “50 Shades of Green” because she believes that her clients don’t have to be 100 percent sustainable at home. They can choose any shade of green that fits their lifestyle, because even small changes can produce healthier indoor living and a healthier planet. 

As a certified GREENleader and member of the national Sustainable Furnishings Council (SFC),  Michelle wants to help improve indoor air quality, protect natural resources, reduce the world’s carbon footprint and rebel against our throw-away society. She calls it a life insurance policy for the future. To further this goal, Michelle has developed a series of events called “50 Shades of Green,” partnering with local builders, landscapers, architects and specialty trades to educate the public about her approach to eco-friendly design.

Among her accolades:

  •  Won “Designer of the Year” award in the 2020 #GetYourGreenOn contest co-sponsored by the Interior Design Society and Sustainable Furnishings Council. Here is her Award-Winning Project
  •   Winner, ASID-IL Design Excellence Awards 2018 to 2021
  •   Member, Sustainable Furnishings Council
  •   Featured in Sheridan Road Magazine, focusing on sustainable design choices for an award-winning home
  •   Featured in Green Building & Design Magazine here: Sustainable Interior Design Tips
  • Named as the go-to sustainable designer for Lake Home Lifestyles magazine and blog, including  Living the Green Life

Connect with Michelle Rohrer-Lauer

Website 

Instagram 

Facebook 

Portfolio

Fifty Shades of Green

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned:

#569: Power Talk Friday: Mike Peterson: Leveraging Design’s Influence on Health and Wellness to Increase Your Value Proposition

#626: Power Talk Friday: Jude Charles: How to Tell Your Story to Connect with Clients in Interior Design.

#670: Power Talk Friday: Susan Inglis: Sustainable Furnishings Council, What You Need to Know

#718: Power Talk Friday: Jude Charles: The Power of Dramatic Demonstration in Your Business Videos

#724: Power Talk Friday: Jude Charles: Using Video to Close More Interior Design Deals 

#773: Power Talk Friday: The Company Store: Quality, Sustainability, and Innovation

#800: Richelle Plett: How to Sell Upholstery Without a Sit Test

A Big Thank You to Today's Sponsor:

Kravet. Have you heard? The majority of Kravet Inc. products are in stock and ready to ship within days. Order your favorite patterns from Kravet’s exclusive in-stock collections like Barbara Barry’s Midsummer to CuratedKravet’s exclusive decorative accessories. Keep your design projects on track with Kravet Inc. and order memos today at http://www.kravet.com.

Sep 13, 2022

Today With Hailey Kolbe:

Welcome to A Well-Designed Business! Today I am joined by Hailey Kolbe, the founder and principal designer of her referral-based design firm, Hailey Kolbe Design, which specializes in full-service design for new builds and remodels. Do you know the value of a thorough client work-up? Today, Hailey and I discuss the importance of a thorough evaluation of your client inquiry forms, how to spot red flags, and set expectations with your clients so you set yourself, and your client, up for success. Tune in today to hear how these critical steps can ultimately help you attract your ideal client and be more profitable.

More About Hailey Kolbe:

Hailey Kolbe Design is a referral-based design firm ran by founder and lead designer Hailey Kolbe. HK Design specializes in full-service design for new builds and remodels. At the heart of the business is Hailey’s devotion to serving others and creating a unique design experience tailored to each client project. Through developing long lasting relationships with her clients, Hailey and her team create spaces reflective of each homeowner’s personality and lifestyle. 

HK Design cultivates a client experience through a comprehensive materials presentation, the provision of on-site support throughout the construction process and concludes with the furnishing installation. It is Hailey’s priority to curate beautiful, yet functional spaces and a bespoke experience for each of her clients to enjoy while bringing the custom design to fruition.  

A native Texan and Texas A&M graduate, Hailey began working as a Registered Nurse before her creative abilities, driven spirit, and deep faith transformed her profession in 2015 into a flourishing interior design career. She spent many years designing homes at a full-service design firm and furniture showroom where she gained experience in design, project management, retail and merchandising. Hailey’s design experience highlights full service residential remodels, new construction, and furnishings. Her work can be seen in Texas living Publications and Luxe Interior Design Magazine. Over the years, Hailey has honed her skills by growing resources and relationships to provide the best products and qualified contractors for each individual project.

Hailey also offers mentorship to fellow designers called "Mentorship by Hailey." She has experienced many wonderful mentors throughout her career as a designer and recognizes mentorship is indispensable for the success of Hailey Kolbe Design. She knows firsthand the importance of having one person to trust with the details of your business, to help guide you through decisions and provide encouragement to take the next step in order for your business to grow. This mentorship is designed to support you and your business in a unique way as she is currently in the midst of running her own business, navigating hard decisions, seeking to grow and serve her clients in a way that provides the very best experience.

Connect with Hailey Kolbe

Website 

Instagram

Hailey's Project Inquiry Form

Hailey's Design Process

To apply for Business Mentorship with Hailey Kolbe

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

A Big Thank You to Today's Sponsor:

Your source for premium hardwood and resilient flooring. Using the Revel Woods selector tool, you’ll be able to find curated suggestions for your project catered to your client’s home. When you sign up for a free professional membership, you’ll get access to exclusive discounts and referral benefits. Visit revelwoods.com to get started.

Sep 9, 2022

Today with Claire Jefford: 

Welcome to a Well-Designed Business. In today’s sponsored show, I’m sitting down with Claire Jefford—a seasoned designer, a business coach, and one of my trusted Power Talk Friday experts. 

Claire knows that the foundation of a successful business is trust and experience—and she’s formed the Interior Design Boss Academy to teach you how to build those two vital pieces for your business.

Pick It Apart

[13:38] Claire discusses why trust matters so much in business and how to build it from the very first touchpoint with a client. 

[23:25] Claire and LuAnn talk about the importance of the client experience.

[30:51] Claire breaks down the modules of her course and how they help designers build a strong foundation for their business. 

[45:25] Claire shares what you get when you join the Interior Design Boss Academy.

LuAnn Nigara and Claire Jefford's Ah-Ha Moments:

“The quicker you can build trust, the faster clients will hand over the reins to you and not micromanage. You’ll just see a big shift.” -Claire Jefford

“I have coached designers who have said that in their welcome emails they start talking about discounts. Who are you attracting there right now? You are attracting people who are counting their dollars. We don’t hire people in our business because they’re the cheapest. We hire because they’re the best.” -Claire Jefford

“This industry is a luxury. We as designers or business owners can’t forget that whether you’re selling somebody something a $250 service or a $50,000 design fee, they’re coming to you for the experience.” -LuAnn Nigara

More About Claire Jefford:

Claire Jefford began her award-winning Interior Decorating firm in 2011 & quickly grew her business, boasting the highest reviewed design professional in the Toronto area with over 100 reviews. In 2017, Claire started a second business as a Business Coach. 

With a background in Human Resources, Claire is passionate about having organized processes, marketing & she also loves creating videos. Audiences love Claire for her authentic personality, her helpful, straight-up advice & cheeky sense of humour. 

Voted Top Influencer 3 years running by Modenus, Claire does speaking engagements, panel discussions & live video broadcasts from various events across North America. She also runs a highly active Facebook group, Interior Design Business Strategies, with over 5500 design professionals from around the world.

Connect with Claire Jefford

Website 

Instagram 

Facebook 

Pinterest

Other Shows Mentioned:

#237 Claire Jefford: How To Get More Clients With Video Content

#325 Claire Jefford: Create Valuable Content to Sell Through Your Website

#485 Power Talk Friday: Claire Jefford: Rock the Consult

A big thank you to today's sponsor:

Today's show is sponsored by Claire Jefford and The Interior Design Boss Academy. Check out all the details of her upcoming course, the “Interior Designer Boss Academy”.

Enroll here: https://www.interiordesignbossacademy.com/

Sep 6, 2022

Today With Rebecca Hay:

Today on A Well-Designed Business I am joined by Rebecca Hay, CEO of Rebecca Hay Designs. Through her podcast Resilient by Design and her course Power of Process, Rebecca is tapping into her experience with running her own business. She is sharing how she has learned to have a clear, organized, and thorough process of services resulting in success in every design project.

Of course, it wasn’t always ‘success’ with Rebecca’s business. She had some eye-opening experiences, including what she calls a “lemon job” which, along with A Well-Designed Business and her peers, really opened her eyes to put proper focus on building a process of services. 

Listen in as Rebecca and I discuss processes and how through trial and error and the knowledge that process is constantly evolving she has managed to confidently run her business.

Pick It Apart

[6:30] Rebecca goes into how she learned that processes are important. 

[10:03] Rebecca explains how she felt that systems and processes seemed too advanced for her to try at first.

[31:47] Rebecca shares how she councils designers through her podcast and through her Power of Process Course how to address processes.

[41:00] LuAnn and Rebecca discuss charging for your consultations.

LuAnn Nigara and Rebecca Hay's Ah-Ha Moments

“No matter what the situation is, you have to rewind it back to where you think the mistake took place because that’s where the lesson is.” - LuAnn Nigara

“If you never ask your clients those questions, you could go on for years having the same process that hasn't worked the best for your clients.” - LuAnn Nigara 

“If the new processes aren’t updated in writing, then when the next project rolls around it's not there to follow. Process is constantly evolving.” - Rebecca Hay

More About Rebecca Hay:

Rebecca Hay is CEO of Rebecca Hay Designs, podcast host, international speaker, and business coach. She helps driven interior designers who are frustrated, time-strapped and spinning their wheels to eliminate the chaos of running a design business so that they can achieve focus and clarity. She helps them implement systems and strategies to inspire their confidence and streamline their business, taking them from chaos to coordinated. Her methods and experience prove that anyone can uplevel their business without working around the clock & missing out on precious family time. 

She’s built her own seven-figure interior design business through trial and error and has eliminated the chaos giving her the freedom now to focus only on the parts that she enjoys most. 

Her goal is to disrupt the traditional elitism and secrecy that has been a cornerstone of the Interior Design industry for far too long. Rebecca believes in collaboration over competition and given the right tools & truly authentic marketing, any designer can be successful.

Connect with Rebecca Hay

Website 

Instagram 

Facebook

What’s new with LuAnn Nigara

Power Talk Friday Tour at High Point

Exciting Windows! Build a Better Business Registration

luannuniversity.com

http://www.luannnigara.com/cob

Get The Goodies!

For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here.

To Get on LuAnn’s Email List, text the word designbiz to 444999!

Purchase LuAnn’s Books Here:

Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action

Book 2: A Well-Designed Business – The Power Talk Friday Experts

Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2

Connect with LuAnn Nigara

LuAnn’s Website

LuAnn’s Blog

Power Talk Friday

Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Other Shows Mentioned:

#489: Power Talk Friday: Brad Clinard: Intentional Planning for Abundant Living

#777: Power Talk Friday: Desi Creswell: Leading from Your Future Self

#698: Power Talk Friday: Desi Creswell: Tactics to Beat Burnout and Overwhelm

#557: Power Talk Friday: Desi Creswell: Develop Your CEO Mindset

#475: Power Talk Friday: Desi Creswell: How to Create More Time

#02: The Importance of Systems for a Profitable Interior Design Business With Sandra Funk Levy 

#585: Sandra Funk: Helping Designers Improve Their Business Systems

#36: Susan Brunstrum: Practical Advice for Project Management

#607: Sara Lynn Brennan: Project Management with Specific Deliverables and Deadlines

A Big Thank You to Today's Sponsor:

This episode is sponsored by Brad Clinard, the Director of Financial Design at High Point Financial Design. Brad and his team are not your average financial planners. Their mission is abundance for everyone, especially their clients and they believe it is their responsibility as Financial Designers to help people improve their lives, make better choices concerning their money, and positively impact their financial wellness. This is their one, extraordinary, and obsessive focus.

Sep 2, 2022

Today With Jeannie Andresen:

Welcome to a Well-Designed Business. I often hear from designers who struggle to turn down undesirable businesses. That makes sense—it can be hard to say no to the wrong fit. It takes work on your own mindset to learn how to do that. Today, business coach Jeannie Andresen joins me to guide you through a straightforward process to determine your own worth, charge accordingly, and turn away the business that doesn’t align with it.

Pick It Apart

[7:52] Jeannie breaks down the art of the 10-minute phone call for crisis communication.

[19:47] Jeannie explains why removing emotion makes business decisions easier. 

[38:22] LuAnn and Jeannie discuss why undercharging hurts both you and the client. 

[45:18] Jeannie shares how to overcome feeling bad about saying no.

LuAnn Nigara and Jeannie Andresen's Ah-Ha Moments

“If you’re going to convince yourself of a story, why don’t we just try a different story? Let’s say that if you say $6,000 then they thought it was going to be $10,000 and they are thrilled. Because that is just as likely as the story that they were expecting $3,000 and $6,000 is too much. We made them both up.” -LuAnn

“You have to remember that in the tough conversations, the other person just wants to hear sometimes that you know a mistake was made. You don’t have to take it as a personal hit.” -LuAnn

“The worse feeling is when you give a quote and they say yes to it quickly and you just crumble because you think you should have charged more. How does that allow you to show up moving forward with that client?” -Jeannie

More About Jeannie Andresen:

Jeannie is a former corporate director turned life and business coach who specializes in helping interior designers become confident in both business and leadership.

Jeannie’s background includes a decade of experience in corporate America, running a recruiting business inside a Fortune 100 finance firm. Her role included directly managing a team of six, indirectly managing a team of thirty, and onboarding, training, and coaching sales professionals to develop habits of success to reach their business goals.

Jeannie now focuses her business on teaching interior designers the processes of running an organized, successful, and efficient business, so they can finally become confident in their business abilities and make the money they deserve.

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Other Shows Mentioned:

#363 Power Talk Friday: Eileen Hahn: Building An Exceptional Interior Design Team

#710 Power Talk Friday: Terri Taylor: Get Paid What You are Worth. Sponsored by Interior Design Business Academy Summit 2021

A Big Thank You to Today's Sponsor:

Kravet. Have you heard? The majority of Kravet Inc. products are in stock and ready to ship within days. Order your favorite patterns from Kravet’s exclusive in-stock collections like Barbara Barry’s Midsummer to CuratedKravet’s exclusive decorative accessories. Keep your design projects on track with Kravet Inc. and order memos today at http://www.kravet.com.

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