Welcome to A Well-Designed Business, it’s Power Talk Friday! Ashley Uhl joins LuAnn on today’s show to talk about how to talk to your clients like a leader, not like a boss.
Ashley Uhl is the only client experience consultant exclusively focused on working with interior designers and decorators.
Ashley’s knowledge and expertise in client experience comes from her degree in Psychology, years of working with high net worth individuals at wealth management firm Morgan Stanley, formal training and work in human relations, sales, and presentations at top professional development company, Dale Carnegie, and from years of gleaning knowledge from five star establishments she visited during her international travel. Her knowledge of interior design, and the processes around it, came from her short stint as a designer, which then became a pivot to teaching designers about the client experience.
Ashley now shows designers how to confidently lead clients through the design process by teaching them a repeatable, systematic approach to delivering an exceptional client experience. One that results in higher fees, increased efficiency, and clients absolutely adoring you.
Ashley’s blog on the exceptional client experience is read by design professionals all over the world and has been a featured guest on podcasts such as Wingnut Social, Kimberly Seldon’s Business of Design, Kate the Socialite’s The Kate Show, and Michelle Williams’ Profit is a Choice. You can learn more about Ashley and how she works with designers at Ashley Uhl Consulting.
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Other shows mentioned to link to and to tag in SM
Claire Jefford #237, #325, #486